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Subject: Re: Hey I can't burn my CM9000 CD??????

Author: José Carlos

Date: 16:53:03 09/05/02

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On September 05, 2002 at 19:27:02, Mike Byrne wrote:

>On September 05, 2002 at 18:41:52, José Carlos wrote:
>
>>On September 05, 2002 at 16:31:19, Rick Terry wrote:
>>
>>>I am not interested in selling it, only using as a backup copy, since these CD's
>>>are easily damaged. John Merlino please explain this extremely paranoid
>>>behavior of Ubisoft.
>>>
>>>
>>> Rick Terry- a paid customer
>>
>>  From what other posters have said, it seems I'm in disagreement with general
>>opinion here.
>>  Well, I think that if you buy a tv and it falls in the floor and crashes, or
>>if you buy a car and have an accident, or if your house burns, in neither case
>>you get a free replacement from the seller. We live with that, so I think we can
>>live with the fact that if a CD gets broken we lose it and need to buy a new
>>one.
>>  So my humble opinion is: no backup copies. They are usually (I don't mean your
>>case, of course) an excuse for piracy.
>>
>>  José C.
>
>
>The difference of course is that you are not buying the cd, you are  buying the
>intellectual property - it's an intangible, it's a right to use- thus replacing
>the cd is really just a courtesy and of insigificant consequence to the seller
>(unlike replacing a tv or automobile) - if I was the seller, I would follow
>common practice - but I don't what the common practice is - I never had a cd go
>bad on me.  I would not even consider making a copy of a the cd, because by the
>time it failed, Cm10K would be out.  Just like CM8K is one step closer to cd
>heaven - as soon as Cm9K arrives ...
>
>I think cd copy protection -- unfortuately -- is a good business decision.  It
>hurts the honest guy, but it is a must.   I think the WinXP registration scheme
>is much more intrusive and I suspect it will be along time before I move over to
>XP.
>
>I suspect if you enclose the orignal cd in an envelope, and write MR. Ubisoft a
>nice letter explaining how your dog chewed your cm9k cd, you would get a
>replacement on the first pass.

  I think both Matthew and you have a good point about buying the software, not
just the CD. But after all, you buy the whole thing (CD with software inside),
and when you buy something, it's your responsability to take care of it.
  Of course, a company would be intelligent to send the sofware again if you
prove you bought it legally and you broke the CD by accident, because it'd be
free for the company, and a good service to the customers, to keep them happy.
But my point is that it shouldn't be a due for the company.
  Maybe my examples weren't that good, but if you buy a music disk (one of the
old ones) and it gets scratched, you don't ask the company for another one
because "I bought the music inside, not the disk".
  Well, it's late in Spain and I'm tired... maybe I'm speaking nonsense... :)

  José C.



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