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Subject: Re: Hey I can't burn my CM9000 CD??????

Author: Stuzzi Kadent

Date: 01:41:52 09/06/02

Go up one level in this thread


On September 05, 2002 at 19:18:20, Matthew Hull wrote:

>On September 05, 2002 at 18:41:52, José Carlos wrote:
>
>>On September 05, 2002 at 16:31:19, Rick Terry wrote:
>>
>>>I am not interested in selling it, only using as a backup copy, since these CD's
>>>are easily damaged. John Merlino please explain this extremely paranoid
>>>behavior of Ubisoft.
>>>
>>>
>>> Rick Terry- a paid customer
>>
>>  From what other posters have said, it seems I'm in disagreement with general
>>opinion here.
>>  Well, I think that if you buy a tv and it falls in the floor and crashes, or
>>if you buy a car and have an accident, or if your house burns, in neither case
>>you get a free replacement from the seller. We live with that, so I think we can
>>live with the fact that if a CD gets broken we lose it and need to buy a new
>>one.
>>  So my humble opinion is: no backup copies. They are usually (I don't mean your
>>case, of course) an excuse for piracy.
>>
>>  José C.
>
>
>I would disagree for this reason.  You pay what , $50 for a CD that costs only
>$.50 to _replace_ as far as materials and electricity.  Not so with a TV.  Plus,
>a CD is very easy to damage relative to a TV.  If you paid the big bucks for a
>$.50 CD, then it is cheaply replaced by the vendor as good will for doing
>business with them.  Yes?
>
>This is the issue with software.  Once the program is made, Millions of copies
>can be made _extremely_ cheaply.  It's like shoveling sand.  There is an
>infinite supply.
>
>Regards, :-)

I don't quite agree. Firstly, on a production run, CDs can now cost much less
than 50c. Because ISP CDs are given away so freely, and the great majority are
simply discarded.
But things are cheap when done in bulk. The manufacturer has to either do
regular pressing runs or press surplus CDs to provide replacements in reasonable
time.
I do not believe manufacturers should be obliged to replace things that you
spoil. That is the purpose of INSURANCE! Yet, since the main value of the
software is in the intellectual property not the physical item, it would be good
customer relations to supply replacements on receipt of the spoiled item for a
nominal fee, to cover all expenses in all circumstances.



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