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Subject: Re: Fritz 5's opening tree loses moves!!!

Author: Serge Desmarais

Date: 17:32:38 08/28/98

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On August 28, 1998 at 16:59:37, Moritz Berger wrote:

>On August 28, 1998 at 16:30:02, Serge Desmarais wrote:
>
>
>>   Jeff Andersson has had the same problem, though he did not report it in here
>>(he says it only occured once), while another person (in R.G.C.C.), whose name I
>>don't remember, had it even worse than for me: 2 days after installation he had
>>lost ALL White's first moves except for 1.e4. He reinstalled the game and after
>>a while the root of the tree was left with only 1.c4 as a starting move! It
>>seems that if you do not import new games or have it learn things, nothing wrong
>>happens to it. It must be a fragile decoration : as long as you don't touch
>>(use) it, it doesn't break...
>
>Did you contact ChessBase about the problem? They ought to know how many users
>are affected. If the problem persists, you should ask your dealer for a refund
>and return Fritz.
>


   Of course, I did! I sent emails to both Chessbase and ChessbaseUSA (which I
learned in a magazine it is the distributor for my region). Still no answer,
after about a week, from Chessbase, while ChessbaseUSA answered the very same
day that they were shipping me a patch at no charge (they normally charge $5 for
shipping and handling, as stated on their web page). I was impressed at how fast
they responded! That was all that was said on the email, just asking for my
address and thet they would send the patch immediately. But that other guy in
R.G.C.C. said he still had the problem with the 5.03 version. But what about
that new option : Restore old book? I don't know...



Serge Desmarais



>
>>   KK also reported that some other people has/have reported that bug to him and
>>all he knows is that the tree could NOT be fixed/restored once corrupted. He
>>thinks the patch 5.03 COULD correct that problem. He also told me that Chessbase
>>now has added an option under the Book menu, called "Restore Old Book", though
>>he wasn't clear about what it does exactly?
>
>Poor KK sometimes mixes things up ... After all, he's just a Komputer ...
>There's no "Restore Old Book" feature but an "Import Old Book" command to
>convert old books from Genius and Rebel into Fritz trees. But don't hold your
>breath, I found it to be useless for any real purposes. Or maybe he was talking
>about "Restore Old Bug"?
>
>> Mabe restoring the book to the state
>>it was before getting corrupted, from some of backup?
>
>Your idea with doing a backup is fine, trouble is you need enough space on your
>harddisk for a second copy of each tree or a "serious" backup solution, e.g. DAT
>streamer with backup software etc.
>
>>   As for you suggestion, I only have ONE computer. And I would feel strange in
>>arriving at a friend's home and telling him I am coming to install a 200 meg's
>>chess program and to test it for a "known" bug and I do not know how long it
>>could take to appear?
>
>I don't know if it's a known "bug" ... I have done much work with trees in Fritz
>and ChessBase and never encountered it (I have built trees up to 3.5 GB big) ...
>How much RAM do you have? I have >64 MB on all machines, maybe if you have 8 MB
>or not enough free capacity on your primary partition (drive c:) for a big
>swapfile, that could be a reason for strange "bugs" when dealing with such huge
>databases like Fritz' trees. Does your machine handle any kind of big database
>well? Maybe it breaks under the sheer size of the DB ... Don't laugh, my AMD K6
>would crash *only* on chess programs, it didn't matter which one I tried,
>because only chess programs would stress it enough to reach a too hot
>temperature very soon ... The same problem with burning CD-ROMs: You only find
>out that something's wrong when the CD writer spits out another recordable CD
>with cryptic error messages ...
>
>>   KK suggested, at first, that that was maybe because I am using Windows 3.11?
>>But the user that had it worse than my case in using Win95, so... As for Jeff
>>Andersson, I didn't ask. One could say that that could be because it is not on
>>the same drive as the game. But it let you access/copy it anywhere and just
>>writes down the path.
>
>I even use trees in a local network, so that's not the problem here.
>
>>   I have been waiting quite a while to buy it and was reading the magazine
>>articles about it, and I waited for it to be tested quite extensively by the
>>SSDF and all, to be sure everything was/would be okay...
>
>Sorry, but there's never a way to be 100% on the safe side with any piece of
>software beyond small programs that display "Hello world" on your screen ...
>
>Moritz



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