Author: David Rasmussen
Date: 14:55:43 02/22/03
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On February 22, 2003 at 15:56:25, Charles Worthington wrote: > > >I have built several of my own machines and never has a problem doing. Building >computers is about as simple as it gets. In my case I buy from Dell for several >reasons: > >1. habit: I have always bought my machines from them and am familiar with the >ordering process and the approximate time it takes for them to build and ship >them. > >2. price: Even though Dell is not the lowest priced source for computers I find >that the overall Package is worth it. The clam shell design of their cases makes >them easy to access and the cases are well insulated against sound. > >3. service: I have always gotten fast, reliable service from dell. Once I had a >monitor that had a very unstable picture (later turned out to be the video >card). Dell shipped me a monitor next day air as a replacement without so much >as batting an eye. The Dual system has same day service within 4 hours of the >time i report trouble. If I smoke a motherboard or cpu in the next three years >it will not cost me a penny to have it repaired. > >4. quality: while the machines I have built myself have always been very >reliable I still see a difference in the manufacturing quality of Dell's >machines. Also I reached a point in my life where I no longer cared for building >them myself and decided that I would rather pay someone else to build and >service them for me. This frees my time up for other things that I enjoy doing. > >5. Upgradability: When Intel changes the architecture on their processors I can >simply buy the new system board and cpus and easily upgrade the machine. When >the machine is no longer able to support the latest technology or the warranty >expires then I replace them with a new one and start all over again. This way >the cost of keeping the latest technology really isnt so high. All of these are good, informed points. That level of service is very nice, so one just have to decide if it's worth the cost. Since I've never had the need, it would have been wasted money for me. Also, and this is still my most important point: In my experience, none of the big companies use parts of the quality I'm talking about, not Dell, not IBM and certainly Compaq. So if I were to do what you do, I would choose one of the small companies that build out of high quality defacto standard parts, and charge less than Dell would. Your experience might be different, though. /David
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