Author: Charles kamaras
Date: 22:11:56 04/23/05
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On April 21, 2005 at 12:35:21, chandler yergin wrote: >On April 20, 2005 at 19:50:59, Dick Schneiders wrote: > >>On April 20, 2005 at 19:37:26, Charles kamaras wrote: >> >>>I have purchased a chess set for the elite a/s /wood/. >>>This guy named Bill send me a mismatched set /used/ for $100.00 and when I send >>>it back for a refund he would not refund my money! >>>I had to contact my credit card company and disputed the charges. >>>He still charged me a $30.00 restocking fee even though his website clearly >>>states that "there is never a restocking fee and there is a 100% customer >>>satisfaction" >>>This guy is a scumbag.Do not deal with him.Hi is a jerk and complete idiot!! >>>Avoid him and people like him.Bad business!!! >>>I'm going to post this on the news groups. >>>Any questions? >>>Charles Kamaras >> >> >>Charles, >> >>I certainly cannot dispute what happened to you, but I have dealt with them (and >>Bill) several times and never had any issues. He/they were always very >>professional and sent what I ordered timely. >> >>I have talked to Bill on the phone a few times, and he was very helpful and >>always called me back promptly with the answers I needed, if he couldn't answer >>me immediately. >> >>I will not hesitate to deal with him again, when I need something that he can >>provide me. > >I too, have purchased from them with NO Problem, and I would not hesitate >to do so again. >CY > > >>Frankly, I am shocked at your anger and choice of words here. As I say, I don't >>have a clue as to the details of what happened here, but usually these sorts of >>disputes have two sides to them. I would caution anyone that reads this to take >>it as it was given - written out of frustration and anger, and not put *total* >>reliance on anything either of us says here. >> >>Dick Schneiders Hi, I have been dealt with Classic Chess and Games several times in the past and purchased several chess computers from them including an Atlanta and a Travel Champion 2100 and the experience was ok. That is why I was shocked of the behavior of Bill the salesman.(and getting an inferior chess set that was mismatched)I always thought to treat the customer with respect and fairness and they will come back top you. Maybe I'm a bit of an old school. Just food for thought. I'm actually a pretty nice guy to deal with.My actions are based on biblical principles. Thanks for the kind words Steve. Charles Kamaras
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