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Subject: Re: Is talking about FRITZ9 GUI BUGS.....not allowed?

Author: Gabor Szots

Date: 01:49:15 10/07/05

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On October 07, 2005 at 04:23:32, Kurt Utzinger wrote:

>      Of course is this allowed, but better would be
>      to report such bugs direct to ChessBase I think.
>      Or are you doing both?
>      Regards
>      Kurt

Hi Kurt,

Several times several people here complained they never got an reply from
chessbase. If this is true there is no use writing them. The only solution seems
to be complaining here and at other places which may result in decreasing their
sales. That would perhaps make them fix the bugs.
Of course no one can prove he got no reply. But if the bugs remain, why write
them? Either they can't fix the bugs or don't want to fix them. Why should they
bother if they are not hungry? Maybe the bugs are unpleasant for only such a
small percentage of buyers that it is not worth to take the trouble fixing them.

Regards,
Gábor



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