Author: Sean Empey
Date: 12:17:28 04/03/00
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On April 03, 2000 at 13:56:28, Tom Kerrigan wrote: >Several months ago, I ordered Ernst's book via the link he usually provides in >his posts. > >Shortly thereafter, I received e-mail confirmation of my order. > >Then nothing happened for a few months. > >I went back to the web site to see if they still had a record of my order, which >they did not. > >So I sent their support people an e-mail asking what happened, and the e-mail >bounced. > >I don't believe I was billed for the book, so I'm not extremely pissed off at >this company, but I would eventually like a copy of the book. Any suggestions? > >-Tom I recieved a confirmation message saying I would recieve it when it was published. Never heard from them and sent two emails asking about it and never got a response back. So I sent a third saying to cancel my order. It is available from amazon.com. I suspect you would not have the same troubles with them. They actually have decent customer care.
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