Author: Pete Galati
Date: 08:21:31 04/04/00
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On April 04, 2000 at 10:54:14, Ernst A. Heinz wrote: >Hi all, > >Following up on the bad news about delays in the international >delivery of my book "Scalable Search in Computer Chess", I am >now able to provide some more details on this sad story ... :-( > >----- > >In response to my request as of yesterday, the publisher Vieweg >Verlag confirmed the initial shipment of book copies to their >international distributor Morgan Kaufmann in the US. Unfortunately, >however, the shipment never reached its destination and was >delared "lost in transit" by the transport service. Currently, the >matter seems to be a sticky insurance case. > >----- > >Finally, the _good_ news: in order to take care and please >international customers, Morgan Kaufmann and Vieweg Verlag work >on an agreement for immediate remedy. > >You might be able to speed up the remedy process by complaining >again with your distributor and with Vieweg's distribution officer >Ruediger Pech <ruediger.pech@bertelsmann.de>. > >Good luck and sorry for the inconvenience, > >=Ernst= > >P.S. >Please find more detailed information about the book at URL >http://supertech.lcs.mit.edu/~heinz/node1.html. They were probably stolen by the same guys who stole the Oscars. I wonder if I can get the local Barnes & Nobel store to order it for me, they'll order books if they show up on their computers as being in print. Pete
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