Author: Masciulli Gianluigi
Date: 01:38:14 06/22/00
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On June 22, 2000 at 01:15:54, Adrien Regimbald wrote: thanx adrien to answer me. i really appeciate this. >Hello, > >>Why registring a computer on fics is so hard. > > >If it is an original account, it is not difficult at all. If it is a clone, it >is really a shot in the dark. > > >>we in italy have 5 programs: >> >>Raffaela, Larsenvb, Fortress have an account on fics. >> >>Leila and Golem have a request for an account pending. > > >When I was in charge of computers, I had decided to accept Golem's request, but >resigned that position before I added it on FICS. I passed on the list of >accounts which I had decided to accept on to the person currently in charge, and >have no idea what has happened since then. > >Leila doesn't ring a bell though. There were some applications I hadn't >processed yet when I resigned the position, but I once again passed those on, so >no applications should have got lost in the changeover. > >>I submitted the request on may 22 and until now I was not able to understand >>what's going on. >> >>the author of leila is in the same situation. >> >>May be they don't want new programs on his server but our programs are not >>clones and a registred account would be usefull to improve our program > > >When I was in charge of computer accounts, an original engine was a shoe-in to >get an account. I believe the current person in charge also has the same >outlook. > > >>I know that adrian regimbauld post here and he was the person who manage the >>computer account until june so he may know what's is going on >> >>I'd like to partecipate on computer tournaments on fics, but this seems not >>possible. >> >>what's the matter? >> >>Anybody here esperienced the same problem? > > >Well, it would seem that the person currently in charge of computer accounts was >having some personal issues that kept him from his computer for a while. He >says that he is starting to work on them again, but I don't know what to expect. Some admin said this to me too. I can understand this but is not matter about personal problems... fics is an organization so if they decided to accept "original" computer account may be they are wanting to continue this service apart from persoal problems. I can understand people who ask you on fics "hi reggie, do you registred my account?". I did it too ;-) Setting a maximum time to decide it would be really nice and is important to say it in the help "computer accounts". actually when you submit a computer account you have really no way to understand whats is going on. > >When I was in charge of computer accounts, the average wait time for an >application was about 10 days. I made a policy of responding within 1-2 weeks >all the time, but sometimes I had nothing to do and got them done on the day I >got them, sometimes I got busy and it may have taken 3 weeks. However, there >was never a single one which took me more than 3 weeks. Please keep in mind >that sometimes I would have people coming online to complain to me that they had >been waiting for a month, and when I looked at the e-mail I got from them, they >sent it less than a week before. A great majority of the complaints from users >saying they had sent their application in months ago were simply people being >impatient. However, I can see that in your case you actually have been waiting >a very long time. > >There is something you should know about this process - typically it takes >about 10-15 minutes to process a computer account application, and on a low week >I'd get about 10-15 applications, on a high week, I'd get anywhere up to 50 of >them. It doesn't even end there. The person in charge of computer accounts >also has a lot of other work to do concerning computers. When you consider that >this is a volunteer position, and also that every admin has many other >responsibilities, I don't think that waiting 2-3 weeks to get a computer account >is all that much to ask. > >Being a computer chess enthusiast myself, the position of being in charge of >computers was very frustrating. Here I was trying to be helpful, in my spare >time, and all I ever got from it was complaints. Things got so frustrating it >was unbelievable. I literally had some people sending in an application in the >morning and complaining later in the afternoon that they'd been waiting a month! > Some of these people made a policy of constantly harassing me on FICS and made >my time there extremely miserable. It shouldn't come as a surprise that I have >resigned the position. There is only so much I am willing to put up with, >especially when it's a volunteer position. > >I will speak to the person currently doing computer accounts, and if he doesn't >have a problem with it, I will add your account personally if he hasn't done it >already. that would be helpfull to me thanks :-) As a computer-chess addict I really hope you can do something for Leila, Ozwald and any other "original" program is on the pending list. I anderstood some week is needed but ... if this time would be sooner i think that's not problem for anybody ;-) In any case ... TIA gianluigi
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