Author: Fernando Villegas
Date: 17:53:29 07/31/00
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There are a lot of things to consider when you buy a chess program, not only his real os presumed strenght and features, BUT also the kind of support you can get and finally the credibility of the seller. In none of these things I would put very hight the level of Mr Diepeven. Until now I have kept all this just for me, as just a matter of personal disappointment, but as much other people could fall in the same problem, I feel compelled to say this: Mr diepeven is not as Mr schroeder or Like Mindscape of like Millenium of like chessbase or like Theron or like anybody else in terms of his capacity to satisfy a customer, to say the least. No less than 6 years ago I bought from him one of the first versions of DOS Diep, a very flawed one, for which I payed 50 florins. Well, from that date to this date, that is to say, for more than 6 years I have waited the final, fixed version he has been promising me since then. I emailed him many times, each time with the utmost patience, asking some reason for his delay and even offering him to pay again for Diep if he thought that a new version was worthy of more money, but the only thing I have received along these years has been long, long, looooong explanations about this and about that and putting a new date for his "final" revision of DOS Diep, to say nothing of the windows version. I know that for particular people is not easy to organize a commercial operation on the ground of chess products, but even so 6 years are too much and at least I expected a clear admision he was uncapable to fulfill my wishes. Just he make new promises. Now I have reached a point that if Diepeven offer me a program for free, I will reject it as much as I prefer to live without wrong expectatives. Take your lesson from my discomfiture. Fernando
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