Author: Roger D Davis
Date: 18:14:54 09/03/00
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On September 03, 2000 at 20:05:30, robert blackwell wrote: >Hello everyone! I purchased the Cstal2 download version a few days ago and i >intended to upgrade to the box version. On the website it said to email for >details which i did, and as of yet no response. I feel this is very poor >customer relations. I do apologize if i am wrong and they are very busy, but >this seems not to be the case. I pay 29 pounds for a product, and dont get me >wrong i love it, but the whole point was to upgrade. I thank anyone for any help >they can provide. Regards Robert! Well, you're not the only one. I had a battle some time back regarding missing features in CSTal 2. They ended up sending me a free version of the original CSTal for Dos, but it was only after a considerable number of emails had been exchanged, and after I threatened to post my complaint to all chess boards and newsgroups. IMHO, Chris Whittington is a great programmer and an ill-tempered human being. I think his company sometimes imitates his person, as you might imagine. Just my opinion. Roger
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