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Subject: Re: Beta Testing

Author: Landon Rabern

Date: 08:38:27 09/06/00

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On September 06, 2000 at 01:03:29, Adrien Regimbald wrote:

>Hello,
>
>I saw the huge thread on beta-testing, and while I didn't read the whole thing
>(it quickly turned into petty insult matches), I feel I should point out some
>misconceptions.
>
>1. A beta tester is not a "real tester".  A beta tester simply tries the major
>features of the program and suggests improvements, reports bugs, etc.  A "real
>tester" is actually part of the development team, and in fact, sometimes this
>phase of devlopment in a serious software project can occupy more time than
>actually coding the whole thing.  These testers systematically try to break the
>program - doing things that no-one would normally do, verifying outputs for test
>inputs using various techniques - black/white box testing, morph testing,
>recursion testing, etc, etc.  These testers are advanced coders themselves, and
>are highly paid for their work.

The real testers I have worked with were not advanced coders at all, they were
not even really coders.  I interned for Attachmate Corp. over the summer and the
"real" testers there where not coders in any sense of the word.

Landon

>
>2. Beta testers usually do not contribute significantly to the program - they
>point out small bugs, make suggestions, etc - mostly cosmetic issues and
>smoothing out unexpected problems with the GUI or perhaps a major functionality.
> Suggesting that a beta tester be paid anything for the 20 or 30 hours they
>spend "tinkering" (read - playing) with a program when perhaps a whole team of
>highly trained professionals for most likely a period of years over long and
>grueling hours is absurd in the extreme.
>
>3. Beta testers are typically individuals who are eager to see a new release of
>their favourite program, or perhaps who don't wish to spend large sums of money
>on buying the program, but wouldn't mind trying it out.  Usually there are many
>more applicants to be beta testers than are actually needed.
>
>
>To those who think they should be paid for beta testing - you really should feel
>priveledged to do it - there are likely many people waiting in line behind you
>who would be glad for the opportunity to see the latest and greatest versions of
>their favourite program, or who have a genuine interesting in advancing their
>area of interest.
>
>Being offered payment for beta testing is a big bonus - sure, don't turn down a
>kind gesture like this - but to demand payment as if you are a major part of the
>development process is an insult to the real developers involved.
>
>I really don't understand why people want to be paid money for beta testing
>computer chess products when they are presumably computer chess enthusiasts - it
>goes against all of my sensibilities to demand payment for something you'd want
>to do yourself, unless it literally becomes a full time job.
>
>
>Regards,
>Adrien.



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