Author: Don Prohaska
Date: 19:06:25 12/10/97
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Yeah, there's lots of hype going on with chess programs and some places take your money but don't reply when you need help. Perhaps that's why there are pirates out there. But, you are not alone! It's nice to know that M-Chess-Pro, Rebel, Chessbase usa, and a few others do give great customer support. I no longer work with Apples, but I got screwed by more than one producer of Chess programs at the time. I know you buy what is supposed to be the greatest chess program after Deep Blue and find out it not only doesn't produce but the producers of that program could care less. They have your money. You have a ten cent floppy. The only suggestion I have is contact customer service of the company you wish to buy from before you buy. Surprisingly you'll find no reply from many of them. Good luck!!
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