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Subject: A very good technical support from ChessBase

Author: Anatoli

Date: 23:34:05 10/31/00


Dear Chess Friends !

For the last 2 weeks I sent to Chessbase my question twice, but they completely
ignored it. No respond at all ! My Fritz doesn't run properly , so I would like
to receive their assistance. I sent this question to two differunt newsgroups
and I received 5 answers from chess friends, who had the same problem. But it
looks that that our friends from ChessBase don't care about the clients any
more. They know that we have nothing to do and we will buy their products
anyway. If I was a magician I would ask every user to stop buying ChessBase
product fro a while. And then we'll see the result ! They would never forget to
send us post cards for our birthdays.
Do you have a better support from them ?
Also I want to mention here about the new Chessbase 8, which I received a few
days ago. A BIG disapointment. I very friendly GUI of Chessbase 7 has gone
forever and now I see a boring Windows stile picture. My opinion - it doesn't
worth to pay this big money for this make up. Plus it crushes my system every
second time I start it. Do you have another opinion about it ?

Best wishes
Anatoli



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