Author: John Merlino
Date: 12:47:58 11/10/00
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On November 10, 2000 at 15:01:25, Anthony Boynes wrote: >Saying that it will work is not enough. What if I purchase the product and >there is operating system conflict? I won't take the chance of being stuck with >a program that you won't help me with. > > >Your business side of things dictates that you lose my business. > > > > >On November 10, 2000 at 14:49:19, John Merlino wrote: > >>On November 10, 2000 at 01:09:09, Anthony Boynes wrote: >> >>>If Win NT and Win 2000 were important enough then they would be officially >>>supported. >> >>OFFICIAL support for three essentially different platforms takes too long and >>requires more testers than was financially feasable (given the financial state >>that Mattel Interactive was in). I'm sure that this is no consolation to you, >>the user, but that's the business side of things. There were 8 testers for 3 >>months (not counting the 6 developers, who were also obviously spending a great >>deal of time with the program, two of which were running Win2K). That was >>considered adequate by all concerned. We'll see if they were right.... >> >>However, the development team has told me repeatedly that the program will "work >>fine" on NT and Win2K. >> >>jm Your point is made and cannot be argued with (at least by me). However, the "business side of things" came to the conclusion that the sales gained due to supporting those two platforms would not cover the cost of the additional development and testing. This, of course, CAN be argued with, probably until the cows come home. jm
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