Author: Randy Schmidt
Date: 07:49:49 11/28/00
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I take great exception to the notion that ChessBase only cares about helping you when you are going to buy something. I have NEVER found that to be the case. Did you even bother to ask Steve Lopez? Also a lot of people say to back up to a CD-R type medium. I think that is good, but I recently discovered a product called ORB which is a portable "floppy" that is as fast as a 5200 HD. It holds 2.2 gigs and in January, they will have a 5.7 gig "diskette". When you use compression, I think that doubles in both cases. Always do backups of course, and I intend to use both a CD-RW (although DVD-RAM is appealing too), and the new ORB drive. I am sorry you lost your data, and I can only imagine the disappointment. I suggest you try CB although they do read your comments on this board. I would start by apologizing :) If it can be recovered, they will find it! On November 28, 2000 at 02:59:41, Anatoli wrote: >Hi everybody ! > >I had 1.5 mil. game database in ChessBase format. I collected the games for more >then 4 years. It occupied around 1Gb space on the hard drive. I kept also the >other databases with 100 thousands games + in them. This morning I opened the >main database and found that there wasn't any games in it. All games >dissappeared overnight. I open the folder with all databases and couldn't find >the file which should have been 1 Gb. I searched everywhere but it was in vain. >I know 200% that I didn't delete the games because the other files of the main >database are still on the hard drive. >What can be the reason ? Had it something to do with the new ChessBase 8 ? Just >before that I installed the latest update. I still have both CB7 and Cb8 on my >PC. It is absolutely useless to write to Cbessbase. Some of you wrote that >ChessBase provided exelent service. I don't believe because they ignore any >other messages except those relevant to ordering of their products. >I would be happy to receive any advise from you in regard of this situatiuon. >Could the lost file be somewhere else on the hard drive ? >Thanks >Anatoli
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