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Subject: Re: The kinds of questions that NOBODY here has to answer....

Author: Peter Skinner

Date: 09:23:44 12/12/00

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>Caller:  I just bought your damn computer, and now it won't start.
>
>Techie:  Ok sir, the first thing I need you to do is check to make sure that the
>black wire that goes into the wall is conected to the back of your computer.
>
>Caller:  Do you think I am stupid?  Of course I pluged it in.  I have never been
>so insulted in my life.  I call for tech support and this ... ooh sorry.
><click>
>
>JW

Even better, this is one I had several months ago:

Caller: Hi there, I am having problems accessing my email.

Tech: Ok first thing, are you sure that when you are trying to access the email,
that you are connected to the internet?

Caller: Yes of course, I let it dail in , I hear the modem make a bunch of
sounds, then I hear a click. Then I go to check the email, and it says the
server can't be found instantly. What could be wrong?

Tech: Ok let's try to check the email now. Can you click the icon for the email
client that you use? And tell me what happens. Also make sure you are connected
to the internet. ( A bunch of squealing from the phone.. a couple of clicks...)

Caller: Nope still can't recieve my email.

Tech: Mam, is this the same phone line you use for the internet?

Caller: Yes, why do you ask?

Tech: Well you can't be on the phone with me, and be on the internet at the same
time with the service that you have.

Caller: .................. #$^@#$^@%&%@& ( Click ).

hehheh



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