Author: Stephen A. Boak
Date: 00:07:09 02/05/01
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On February 04, 2001 at 21:20:27, John Merlino wrote: > >It's in. You can thank me.... :-) > >jm You have my vote. But first, please...just let me finish downloading an important patch I've been anxiously awaiting...heh heh! There is nothing so delightful as the software developer that listens very carefully to his consumers (be they ever so insignificant a part of the market base)--especially when he adopts or promotes useful suggestions in real time. 'The customer is always right' is an important business truth; no less important is that a developer openly acknowledges this truism, accepts criticism of his product with extreme candor and grace, and proves by his actions that he cares. With such concern for the consumers, your bestselling product may remain so for a long, long time. Having a No. 1 chess rating pales by comparison with great customer service and value-packed features that work wonderfully and satisfy the consumers by providing useful and timesaving information [no pun intended, :) ]. A hearty thanks to you, John Merlino, for this improvement and all other bugfixes and improvements you and your team have been instrumental in accomplishing! By the way, when is the next Presidential election? --Steve :)
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