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Subject: Re: Chessmaster users (all versions): While you're waiting for the patch

Author: John Merlino

Date: 12:59:45 02/06/01

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On February 06, 2001 at 15:45:36, Scott Woods wrote:

>John - This is what real customer service is all about. By listening to your
>customers and following up on their requests ( I have seen 2 in 24 hours ) you
>are ensuring great customer loyalty.

Thanks. We try....

>Will there be a forum for CM users to request what they would want to get from
>CM9000.
>This would be taking your customer services values a stage higher.

There are no plans for one at this time. Currently, your only option is to
e-mail chessmaster@learningco.com. Hopefully, a forum will be created, as
several other of our games have one.

>I look forward to the Cm8000 patch. And I can't wait to see the new >capabilities of CM9000

Neither can we....

jm



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