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Subject: Re: CM8000 Memory Leak

Author: Hermano Ecuadoriano

Date: 12:46:11 02/18/01

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On February 18, 2001 at 15:12:30, Elizabeth Schwartz wrote:

>I don't know if this was the case before the patch, but the patched version
>has a memory leak. I've been systematically working through the beginner
>tutorials (I'm up to the defense section) and switching to playing games -
>playing in the tournament room and analyzing them in the game room. Each time I
>switch into a room, memory goes up; each time I leave a room, memory drops but
>not all the way back. Each page of the tutorial seems to use 60k or so.
>
>I'm running Windows NT on a laptop with 256M ram. When I boot up, Windows uses
>about 64M. Eudora uses a steady 11-13M and Netscape has 10-12M with multiple
>windows open. RIght now after half an hour Chessmaster is using 30M and rising.
>It gets to the point where I get a message that I am running out of resources
>and should close some windows (I've NEVER seen that on Windows NT before) and
>Chessmaster is using over 100M.

If this is true, I think it is time to tell this company to go and do
its OWN beta testing from now on.
Probably, THOUSANDS of people, like one who posted here recently, aren't
aware that things are wrong. This was caused by either rushing out the
product in time for the christmas season, which is probably exactly what
happened, being too cheap to pay people (who actually know how to play
chess and test chess programs) to do the testing, OR, they put it out
KNOWING that we would do the testing for them for free. And KNOWING
that the thousands would never notice. I think that is immoral and
disgusting.
One wonders whether or not the "development team" includes anyone who
actually plays chess, and knows how to test the programs.
This is difficult? Yes. And it is THEIR responsibility. If they are
incompetent to produce such a complicated package, they should start
stripping off stuff until it runs right.

I say: We like to report bugs here, but it is not a beta test forum.
Especially not one for a company that is apparently abusing the privilige.

P.S. Dear Chessmaster: Your beta test cycle is running into the tail-end
of your new product development cycle. If you ever finish it, I think
CM8000 would be a nice product for Christmas...2001.



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