Author: Albert Silver
Date: 13:44:24 02/18/01
Go up one level in this thread
On February 18, 2001 at 15:46:11, Hermano Ecuadoriano wrote:
>On February 18, 2001 at 15:12:30, Elizabeth Schwartz wrote:
>
>>I don't know if this was the case before the patch, but the patched version
>>has a memory leak. I've been systematically working through the beginner
>>tutorials (I'm up to the defense section) and switching to playing games -
>>playing in the tournament room and analyzing them in the game room. Each time I
>>switch into a room, memory goes up; each time I leave a room, memory drops but
>>not all the way back. Each page of the tutorial seems to use 60k or so.
>>
>>I'm running Windows NT on a laptop with 256M ram. When I boot up, Windows uses
>>about 64M. Eudora uses a steady 11-13M and Netscape has 10-12M with multiple
>>windows open. RIght now after half an hour Chessmaster is using 30M and rising.
>>It gets to the point where I get a message that I am running out of resources
>>and should close some windows (I've NEVER seen that on Windows NT before) and
>>Chessmaster is using over 100M.
>
>If this is true, I think it is time to tell this company to go and do
>its OWN beta testing from now on.
>Probably, THOUSANDS of people, like one who posted here recently, aren't
>aware that things are wrong. This was caused by either rushing out the
>product in time for the christmas season, which is probably exactly what
>happened, being too cheap to pay people (who actually know how to play
>chess and test chess programs) to do the testing, OR, they put it out
>KNOWING that we would do the testing for them for free. And KNOWING
>that the thousands would never notice. I think that is immoral and
>disgusting.
>One wonders whether or not the "development team" includes anyone who
>actually plays chess, and knows how to test the programs.
>This is difficult? Yes. And it is THEIR responsibility. If they are
>incompetent to produce such a complicated package, they should start
>stripping off stuff until it runs right.
>
>I say: We like to report bugs here, but it is not a beta test forum.
>Especially not one for a company that is apparently abusing the privilige.
>
>P.S. Dear Chessmaster: Your beta test cycle is running into the tail-end
>of your new product development cycle. If you ever finish it, I think
>CM8000 would be a nice product for Christmas...2001.
I think you're being a little harsh. John Merlino to his credit, and therefore
to the Chessmaster team in general, has been here answering as many questions as
possible since it was in development, has taken numerous suggestions, and was
always forthcoming on known issues. When CM8000 was pushed out the door by the
mother company, I recall he posted a list of the known bugs that needed
resolving, and I saw no attempt to sweep them under the carpet in the hopes no
one would notice. On the contrary, he actually suggested we wait for the first
patch to come out. It doesn't get much more honest than that. True, this forum
doesn't represent the general public, but I don't think the original development
team was to blame as I am sure they didn't have any say in the decision. I'd
blame management instead.
Albert
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