Author: Ed Schröder
Date: 14:52:47 02/26/01
Go up one level in this thread
On February 26, 2001 at 15:58:15, Fernando Villegas wrote: >Hi Ed: >Now let me put all this discussion under the light of just a customer, not a >programmer or beta tester or computer geek. What I said to Mogens and what I >insist to be the truth in practical terms is this: when you purchase a program >you expect to get get a good perfomance in the current hardware available, with >the current version available -and sold, do not forget that- and with normal >time settings. If you do not get that reasonable minimun, you feel offset. I not >doubt that actual gandalf version running in a very fast processor is good >enough to get an excellent position in the tournament, that is a matter of fact, >but at the same time I cannot be happy with the commercial version for which I >paid around 30 bucks because is not only somewhat inferior, but a lot inferior >to the actual one in Paderborn. Hey, Ed: when you receive a Cd without an easy >way to install, without a good booklet, without a decent gui and without the >normal things you expect from something that is sold and, besides, as a crowning >achievement, you does not get a game of the quality and strenght you expect, you >can imagine you cannot feel great. It is not an answer to say that it is an >"experimental" thing made by amateurs as if because of that you must take it all >as a Godsend. I will never complain of Comet because it is given for free, even >if I believe -I do not- it is full of shortcomings, but the day Ulrich would >sell it, I would ask him the minimal standard of quality of these days. In this, >I believe, the Gandalf people failed. I was short of feeling cheated, to say it >straight. I do not say they tried to cheat nobody, but they were in a hurry to >put his thing in the market, but when you are commercial you cannot be in a >hurry; you must take care that you are not going to deliver a less than adequate >product. I hope they will fix this mistake - because it is a mistake- sooner or >later. In fact, the general and sad thing about all this is this: there are too >many people that are in a hurry and deliver his stuff too soon as if the world >was going to end tomorrow and they think if they does not get his share of >reputation by now, then they will never get it. So they lack patience and care >and clearly, as an add-on, they give a shit for people like me that is not >available to become a hacker. If you take money from the public, you must think >in the public and not only in your geek friends. But they forget that and when >complains comes, they look at you as if you was a despicable computer ignorant, >a guy that is not capable to give a full and detailed list of your problems, but >only "complain". Is like if you go to the car seller to say him your new brand >car does not run and they would tell you "hey, have you performed a full >examination of how the car is made? No? Then Come again with an enginering >evaluation and do not bother us before that..." >Cheers >Fernando Hi Fernando, What can I say? It is hard for me to comment this, first I don't own Gandalf so I don't have an opinion secondly I feel I am not the right person to judge Gandalf. What I do know is that criticism isn't such a bad thing, without criticism of others Rebel would certainly play weaker. The latter is not an invitation :) Ed
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