Author: Jay Rinde
Date: 06:38:13 03/08/01
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On March 08, 2001 at 03:53:29, Anatoli wrote: >Hi Everybody ! > >I few days ago I just mentioned a bug in ChessBase 8. Now I propose to try your >player enciclopedia. If you have originally, let's say, Vishi Anand and you want >to change his name to V.Anand or Anand, after that the search will show that >there are no V.Anand (Anand) pictures in the base. Try another surnames >-Kortchoi, Kortchnoy etc. >If I have a question about Rebel, Tiger or Crafty, I'll receive a good advice >here in this group in no time. I deeply respect Frideric, but I understand that >he presents here just to advertise ChessBase products. It is not a secret >anymore that Chessbase provides no support at all. Can we send them an officaial >letter or something, and ask them first, to start their support, second, let's >some of their official reads this group every day and answers millions of >questions. If I could write in good English, I'd create such letter myself. Does >someone has any other idea to wake them up ??? It is pretty annoying. That is not fair! I have found Chessbase very responsible to my enquiries. quite often I have been answered within hours of sending an E-Mail. That is Chessbase USA. For the German site, I've had success, but I've had to work at it. > >Best wishes >Anatoli
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