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Subject: Re: @ John Merlino: suggestions for CM9K

Author: John Merlino

Date: 10:44:05 03/30/01

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On March 29, 2001 at 23:04:55, K. Burcham wrote:

>fire your beta testers. how did all the bugs get by without being reported?
>
>the worst bug was the lack of time control that was allowing ch8000 to make
>instant moves. your beta testers didnt report this? amazing.
>
>it is amazing in this high tech world that we allow a product to be sold in this
>condition. what if this had been your new car john, and it had a bug, and only
>turned left? could you get home going left only john? what if the service man
>told you, "dont worry, we are working on a patch, drive careful, the patch will
>be released in four weeks". it is amazing that this is excepted by the chess
>world to release a product in this condition.
>
>please dont tell me that all bugs cant be worked out before the release. i am
>very aware of this. i deal with software bugs everyday in my job.
>
>you know what the worst thing about the cm8000 buggy release? the people that
>dont read here, the people that dont know about the patch, the kid that is using
>cm8000 to play online, and keeps getting beat because cm8000 keeps moving
>instantly regardless of the time control.
>
>i bought my 8000 when it first came out. immediately i noticed the time control
>problem, but i didnt say anything because i could see the process here, in this
>forum, for handling cm8000. i am saying this now because of this thread, and
>cm9000. this is 2001, it is time for chessmaster 9000 to take a step up in
>quality control and strength, with the next release.

You'll get no argument from me (except for the fact that, yes, I CAN get home by
only turning left. ;-) The development team can only fix bugs that are found and
reported, and if they're not found, then it's the fault of the testers.

jm



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