Author: Melvin S. Schwartz
Date: 11:01:12 05/17/01
I sent them the required information to get access to the page for the update to Chess Tiger 14.0 weeks ago but so far nothing. I e-mailed Rebel support on May 13, asking why I haven't received the required access but so far no response from Rebel support. It seems like what used to be a company with good support has turned into a company with no support. Furthermore, since I purchased my CD from them, I can't understand why this is such a problem. Why create such a procedure to update Chess Tiger? Why didn't they just have an update without all this nonsense? They obviously know I am a registered user since I purchased the program from them. How many times must I fill out the form to gain access to the update page???
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Last modified: Thu, 15 Apr 21 08:11:13 -0700
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