Author: Ed Schröder
Date: 12:10:11 05/17/01
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On May 17, 2001 at 14:01:12, Melvin S. Schwartz wrote: >I sent them the required information to get access to the page for the update to >Chess Tiger 14.0 weeks ago but so far nothing. I e-mailed Rebel support on May >13, asking why I haven't received the required access but so far no response >from Rebel support. It seems like what used to be a company with good support >has turned into a company with no support. Furthermore, since I purchased my CD >from them, I can't understand why this is such a problem. Why create such a >procedure to update Chess Tiger? Why didn't they just have an update without all >this nonsense? They obviously know I am a registered user since I purchased the >program from them. How many times must I fill out the form to gain access to the >update page??? Jan Willem (Rebel support) is on holidays. He will be back on May 19. Have a little more patience please. Ed
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