Author: Chuck
Date: 17:11:30 06/22/01
If you log onto ICC presently you may find the following statement concerning disk problems they've had: ***** DISK-PROBLEMS ***** As you may be aware, on June 2 part of ICC's disk system crashed. We restored the player data and other operational files that same day, but had less luck with the old games, game libraries and some other data such as TriviaBot's database. Our in-house efforts (working with consultants) to read the bad disk have failed, so now we are sending it to a data recovery lab. We are hopeful that they will be able to recover all of the data, but we probably won't know for about a week. We are very sorry, of course; this was quite a disaster for us! It was very bad luck that not only our RAID array died but that while we were repairing it, the other disk that had a copy of that data crashed. Now we are setting up a new disk system and better backup procedures. **** Now I wish to make an issue of this statement. I don't have anything against ICC, but IMO, this statement is a bunch of hogwash. My problem with it is that ICC is not being honest. They should just admit they didn't have a good backup in place, take the heat and move on. Don't try to tell us that while you were trying to run your backup the backup crashed. This is like telling your teacher your dog ate your homework. Even if it were true, no one would believe it. And if it were true [that they had good regular backups], they could just roll a backup from the day before and hardly miss a beat. In such a case the above statement would not be necessary. I don't wish to start a big thread about whether they did or not, I just expect they are not being honest and everyone should consider they are probably doing things with the money you pay them other than what they say they're doing. Personally, I wouldn't pay that annual fee to watch them blow smoke.
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