Author: Ricardo Gibert
Date: 22:28:52 06/22/01
Go up one level in this thread
On June 22, 2001 at 23:48:16, Robert Hyatt wrote: >On June 22, 2001 at 20:11:30, Chuck wrote: > >>If you log onto ICC presently you may find the following statement concerning >>disk problems they've had: >> >>***** DISK-PROBLEMS ***** >> >>As you may be aware, on June 2 part of ICC's disk system crashed. >>We restored the player data and other operational files that same >>day, but had less luck with the old games, game libraries and >>some other data such as TriviaBot's database. Our in-house >>efforts (working with consultants) to read the bad disk have >>failed, so now we are sending it to a data recovery lab. We are >>hopeful that they will be able to recover all of the data, but >>we probably won't know for about a week. >> >>We are very sorry, of course; this was quite a disaster for us! >>It was very bad luck that not only our RAID array died but that >>while we were repairing it, the other disk that had a copy of >>that data crashed. Now we are setting up a new disk system and >>better backup procedures. >> >>**** >> >>Now I wish to make an issue of this statement. I don't have anything against >>ICC, but IMO, this statement is a bunch of hogwash. My problem with it is that >>ICC is not being honest. They should just admit they didn't have a good backup >>in place, take the heat and move on. Don't try to tell us that while you were >>trying to run your backup the backup crashed. This is like telling your teacher >>your dog ate your homework. Even if it were true, no one would believe it. >> >>And if it were true [that they had good regular backups], they could just roll a >>backup from the day before and hardly miss a beat. In such a case the above >>statement would not be necessary. >> >>I don't wish to start a big thread about whether they did or not, I just expect >>they are not being honest and everyone should consider they are probably doing >>things with the money you pay them other than what they say they're doing. >>Personally, I wouldn't pay that annual fee to watch them blow smoke. > > >I don't think that is what they are saying. One disk crashed out of a RAID5 >array. Apparently a second disk died shortly thereafter. When _that_ happens, >you are dead. You can lose one but not two. If you don't have a good backup >(and this has happened to me with 24gig scsi tapes myself) then you are royally >screwed. Either way they blundered. They lost old data. That should *never* *never* *never* happen. What happened to you with the bad backup is remarkably common. People make bad backups all the time without realizing it. You have to test the backups periodically too. >I had a scsi tape that wrote tapes just fine, except that they were unreadable >if you tried to restore. That is how I lost all the old source versions of >Crafty a couple of years ago. I now dump 'em to CDRom every few months so I >won't be losing them again. I am waiting on a DVD write to dump all the >endgame stuff to make sure none of it gets lost either...
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