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Subject: Re: For John Merlino: Is CM8000 compatible with Windows XP? (NT)

Author: Keith Evans

Date: 10:56:25 11/27/01

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On November 26, 2001 at 20:55:11, John Merlino wrote:

>On November 26, 2001 at 20:40:07, Anthony Boynes wrote:
>
>>On November 26, 2001 at 17:39:04, John Merlino wrote:
>>
>>>However, OFFICIALLY Chessmaster 8000 DOES NOT SUPPORT Windows XP. The next
>>>version of Chessmaster will support XP, but will not support 2000/NT (as per the
>>>Ubi Soft policy).
>>>
>>>jm
>>
>>
>>I must say that dropping support for Windows 2000 and NT is stupid.  Not all of
>>us are going to rush out and install a new OS simply because it is there.  Not a
>>very good way to keep your customer base.
>
>This is the policy of many entertainment software companies. The two main
>problems are:
>
<snip>

I just noticed the following promise made on the Chessmaster 7000 page
<http://www.chessmaster.com/faqs7000.html>

"Q: Does Chessmaster 7000 run on Windows 2000 or Windows NT?
A: No, Chessmaster 7000 does not support either of these platforms, nor does any
previous version of Chessmaster for the PC. However, the next version of
Chessmaster (tentatively titled Chessmaster 8000 and due out around November
2000) will support both of these platforms."

You might want to get them to delete that.

I own Chessmaster 8000 and would upgrade to a future Chessmaster 9000 if it
officially supported Windows 2000. I happen to have access to Windows 98 and
2000 boxes, but do not plan to "upgrade" to XP. I hope that they will leave
support for Windows 98 in Chessmaster 9000. Is there any way for customers to
influence this decision (besides not buying XP)?

Keith



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