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Subject: Re: For John Merlino: Is CM8000 compatible with Windows XP? (NT)

Author: John Merlino

Date: 07:36:05 11/28/01

Go up one level in this thread


On November 27, 2001 at 13:56:25, Keith Evans wrote:

>On November 26, 2001 at 20:55:11, John Merlino wrote:
>
>>On November 26, 2001 at 20:40:07, Anthony Boynes wrote:
>>
>>>On November 26, 2001 at 17:39:04, John Merlino wrote:
>>>
>>>>However, OFFICIALLY Chessmaster 8000 DOES NOT SUPPORT Windows XP. The next
>>>>version of Chessmaster will support XP, but will not support 2000/NT (as per the
>>>>Ubi Soft policy).
>>>>
>>>>jm
>>>
>>>
>>>I must say that dropping support for Windows 2000 and NT is stupid.  Not all of
>>>us are going to rush out and install a new OS simply because it is there.  Not a
>>>very good way to keep your customer base.
>>
>>This is the policy of many entertainment software companies. The two main
>>problems are:
>>
><snip>
>
>I just noticed the following promise made on the Chessmaster 7000 page
><http://www.chessmaster.com/faqs7000.html>
>
>"Q: Does Chessmaster 7000 run on Windows 2000 or Windows NT?
>A: No, Chessmaster 7000 does not support either of these platforms, nor does any
>previous version of Chessmaster for the PC. However, the next version of
>Chessmaster (tentatively titled Chessmaster 8000 and due out around November
>2000) will support both of these platforms."
>
>You might want to get them to delete that.

I will get it deleted ASAP. Thanks for pointing that out.

>I own Chessmaster 8000 and would upgrade to a future Chessmaster 9000 if it
>officially supported Windows 2000. I happen to have access to Windows 98 and
>2000 boxes, but do not plan to "upgrade" to XP. I hope that they will leave
>support for Windows 98 in Chessmaster 9000. Is there any way for customers to
>influence this decision (besides not buying XP)?

The next version of Chessmaster will definitely support 98/ME/XP. It MIGHT
support 95. It will almost certainly NOT support 2000/NT (although, if there are
any XP issues that are discovered during testing, fixing them might resolve any
2000/NT problems as well).

jm



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