Author: Slater Wold
Date: 14:15:49 11/28/01
Go up one level in this thread
On November 28, 2001 at 16:34:12, Uri Blass wrote: >On November 28, 2001 at 16:03:42, Slater Wold wrote: > >>On November 28, 2001 at 15:23:32, K. Burcham wrote: >> >>> >>> >>>does anyone post here that works for chessbase? >> >>Yes. But they will never answer. I've written TO chessbase, and never got a >>decent answer. > >I remember that they answered to me few years ago about other things when I had >Fritz5. >The fact that they did not answer also does not prove that they will never >answer. Example of Chessbase Customer Service: When I purchased HIARCS 7.32 (several years ago) it came with very few TB's. I wanted to know if I could use the TB's on Hyatt's FTP machine, so I went to Chessbase's website, and filled out a form to ask. A week later I had no response, so I e-mailed Bob. Within 1 hour, I had an answer. Not from Chessbase, but from Bob. I believe it was about 3 weeks before I got an e-mail that simply said "yes" in it, from Chessbase. I'd venture to say Hyatt gets 2x the e-mails a day than Chessbase does. And he's just one man. I've learned to expect this. Not because I dislike Chessbase, or dislike their products. I've learned to expect this, because this is what they have shown me they will do. >> >>>has anyone talked to Frans Morsch or Mathias Feist about the difference in kns >>>when using one processor or when using two processors with deep fritz. >> >>Not that I know of. But I don't know anyone who talks to them. >> >>>has anyone talked to chessbase about the low kns when deep fritz is on two >>>processors? >> >>I have tried. They don't have very good customer service. >> >>>has anyone discussed a patch? or is this low kns for deep fritz what the >>>programmers intended when running the deep version? doesnt make sense to me, >>>based on other deep programs kns increase. >> >>It's just bad programming. And I will continue to think so, until someone from >>Chessbase can explain to me otherwise. > >I prefer not to call it bad programming but inferior programming. Ok. So sugar coat it. Whatever. Still the same thing. >It is not easy to teach chess programs to use more than one processor in a >correct way. Not. It really isn't easy. Bob has said it took him years to perfect his SMP code. Not easy to build a car though either. Go buy a brand new car, and have it fall apart on you. How would you feel? This is a *stupid* arguement. >Part of the commercial programs do not have this option and almost all the free >programs can use only one processor. What's your point here? If I downloaded a free program that claimed an "80% speedup" like Chessbase's website, and the program didn't work, I wouldn't be upset. Once I hand over $100 to BUY this product, I damn sure will be upset if it doesn't do AS advertised. Think about this: Next time you upgrade your computer, you buy a 2.0Ghz CPU. You come home and install it, and it's running 1.2Ghz. You complain. And someone tells you, "..it's not easy to make a 2.0Ghz CPU..." Smart. >Uri
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