Author: Slater Wold
Date: 16:05:19 11/28/01
Go up one level in this thread
On November 28, 2001 at 17:53:43, Uri Blass wrote: >On November 28, 2001 at 17:15:49, Slater Wold wrote: > >>On November 28, 2001 at 16:34:12, Uri Blass wrote: >> >>>On November 28, 2001 at 16:03:42, Slater Wold wrote: >>> >>>>On November 28, 2001 at 15:23:32, K. Burcham wrote: >>>> >>>>> >>>>> >>>>>does anyone post here that works for chessbase? >>>> >>>>Yes. But they will never answer. I've written TO chessbase, and never got a >>>>decent answer. >>> >>>I remember that they answered to me few years ago about other things when I had >>>Fritz5. >>>The fact that they did not answer also does not prove that they will never >>>answer. >> >>Example of Chessbase Customer Service: >> >>When I purchased HIARCS 7.32 (several years ago) it came with very few TB's. I >>wanted to know if I could use the TB's on Hyatt's FTP machine, so I went to >>Chessbase's website, and filled out a form to ask. >> >>A week later I had no response, so I e-mailed Bob. Within 1 hour, I had an >>answer. Not from Chessbase, but from Bob. >> >>I believe it was about 3 weeks before I got an e-mail that simply said "yes" in >>it, from Chessbase. >> >>I'd venture to say Hyatt gets 2x the e-mails a day than Chessbase does. And >>he's just one man. >> >>I've learned to expect this. Not because I dislike Chessbase, or dislike their >>products. I've learned to expect this, because this is what they have shown me >>they will do. >> >>>> >>>>>has anyone talked to Frans Morsch or Mathias Feist about the difference in kns >>>>>when using one processor or when using two processors with deep fritz. >>>> >>>>Not that I know of. But I don't know anyone who talks to them. >>>> >>>>>has anyone talked to chessbase about the low kns when deep fritz is on two >>>>>processors? >>>> >>>>I have tried. They don't have very good customer service. >>>> >>>>>has anyone discussed a patch? or is this low kns for deep fritz what the >>>>>programmers intended when running the deep version? doesnt make sense to me, >>>>>based on other deep programs kns increase. >>>> >>>>It's just bad programming. And I will continue to think so, until someone from >>>>Chessbase can explain to me otherwise. >>> >>>I prefer not to call it bad programming but inferior programming. >> >>Ok. So sugar coat it. Whatever. Still the same thing. >> >>>It is not easy to teach chess programs to use more than one processor in a >>>correct way. >> >>Not. It really isn't easy. Bob has said it took him years to perfect his SMP >>code. >> >>Not easy to build a car though either. Go buy a brand new car, and have it fall >>apart on you. How would you feel? > >I did not say that your complain against chessbase is not justified and "it is >not easy" was only to defend the programmers. > >The problem is not the programmers but the fact that chessbase did not tell >correct information about Deep Fritz. > >Uri I'd bet any amount of money that Chessbase probably quoted Frans with that "..80% nonsense.." If they are allowing anyone to sell their product that does not work in the fashion it is being advertised, there is little you can do to defend them. Frans and Mattias are great (chess) programmers. No doubt about it. But the SMP in DF doesn't work. Plain and simple.
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