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Subject: Re: CM8000 & Win XP - Freezes ( "Program not reponding" )

Author: Scott Gasch

Date: 13:44:01 11/30/01

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On November 30, 2001 at 06:49:15, Steven J. Brann wrote:

>I take solace in the fact that when I "end the task", it offers to send the
>information about the situation to Microsoft.  I did that.  I thought I'd stay
>home from work a couple of days to wait for their response.

Don't hold your breath.  All "sending the data to microsoft" does is get stuff
it into a database of user-mode application compatibility problems.  The
problems in the database are addressed, I suspect, by popularity.  They are also
probably not addressed by talking to end users but rather by talking to
application developers themselves... e.g. "Ahem, yeah company XYZ we have a
bunch of reports of your application ABC locking up under XP.  Here's what we
know about why.  Any chance you get it fixed soon?".

Anyway, I wouldn't stay home waiting for a response from MS.  Your problem is
noted... and now unless like 50M other people have the same problem MS is not
likely to spend a single minute debugging it anytime soon.

Note this is just my suspicion about how this "send error report to Microsoft"
stuff works.  I have no knowledge of the procedure, really.  But call it an
educated guess.

Scott




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