Author: Ed Schröder
Date: 00:40:04 12/02/01
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On December 01, 2001 at 20:37:25, Rajen Gupta wrote: >there are a number of commercial sites ( chessbase, rebel, besides several other >non chess sites) etc)offering payment based software downloads in order to >facilitate instant delivery. > >my question and apprehension is that if a download is interrupted for whatever >reason, does one get to re-download the software again or does the money go down >the drain? Of course you are offered to get the software again. Technical malfunction unfortunately is part of the Internet something producers are very well aware. Also customers buy new computers and lose software. A company not having a justified re-download policy is giving itself the death penalty. Ed >rajen
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