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Subject: Re: There goes the surprise ...

Author: Eugene Nalimov

Date: 22:12:50 12/02/01

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Hi Cristophe, please calm down :-)

First, I wrote "one of your complains". I did not wrote "main complain", or
"only complain". And you several times wrote here -- "Windows 98 is nice OS, you
just must change lot of default settings...". For me it looks like complain, no?
Now you have exactly the same problem, and suddenly you lost all your sense of
humor...

Second, here I mentioned MS only to confirm that you are not the only developer
who has problems with the users :-)

And third, you ignored my answer to your question "What should I do if user is
doing something stupid?" -- instead just suggested to start [anti-] MS
discussion once again [that's probably partially my fault, I put not enough
smiles in the message].

Eugene

On December 02, 2001 at 01:15:27, Christophe Theron wrote:

>On December 02, 2001 at 00:17:24, Eugene Nalimov wrote:
>
>>Welcome to the real world, Cristophe! Surprise -- there is no stupid thing the
>>user will not do. And of course user will do the things no developer or tester
>>will never think about. I can assure you that at least half of the MS software
>>problems happen because of that :-)
>>
>>Problem with incomplete TBs sets is well-known, and solution is also well known.
>>If you decided that you don't want to implement those properly, please live with
>>the consequences of your decision. Of course you documented that problem in the
>>documentation, right? If so you can ask testers to remove the results.
>>
>>Now regarding your question: when I'll again write the chess program, I will do
>>2 things regarding hash table size:
>>(1) Set the minimal hash size to something reasonable, e.g. 4Mb [I am talking
>>about version of the program running on the desktop Windows computer].
>>(2) If user allocates for the hash tables less than e.g. 1/4 of the physical
>>memory on the computer for the long time control game, give him a warning.
>>
>>I believe one of your favorite complains about Windows is that you are
>>uncomfortable with default settings. Now you can look at exactly that problem
>>from the other side -- somebody [you] can be very unhappy with the default
>>settings of *your* program. Also you can find out that giving too much control
>>to users can result in the high support costs and to the lost productivity of
>>the *users*.
>>
>>Eugene
>
>
>
>You know Eugene, I'm in the software business since a long time now (not sure if
>it is longer than you but that makes 20 years for me), so I guess I know a
>little bit about what the real word is.
>
>I don't see what Windows has to do with my complain. I don't see why you want to
>bring up a discussion about Microsoft software.
>
>BTW you repeatedly miss the point about what I dislike about Microsoft. I
>thought MS was supposed to hire smart people, so you must be somebody smart. So
>I don't understand why you stubbornly insist in misunderstanding me.
>
>I have already explained you my point of view in a long email to which you
>answered very briefly. So I assumed you just did not want to talk about it.
>
>Now if you want to talk about it I suggest you read my email again and answer to
>me directly by email. Or let's discuss in public if you prefer...
>
>
>The point I'm making about the wrong setup is that the goal of the SSDF is to
>estimate the real strength of chess engines. I mean, what people can expect when
>they set the damn thing right. I don't believe anybody is interested in
>measuring the performance of the engines under the poorest conditions (bad
>setup, very unequal hardware, power failures during the match, water dropped on
>the CPU, nuclear weapon exploding at the left or maybe at the right of the
>motherboard and so on).
>
>If you don't insert the Fritz CD in the drive, Fritz does not work right. If you
>give Gandalf very small hash tables it will not work right. If you don't go into
>the trouble of installing Crafty correctly it will not work right. If you give
>Tiger a partial set of tablebases, it is not working right.
>
>Oh and... If you do not let Windows XP call home, it does not work right.
>
>
>
>    Christophe



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