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Subject: Re: Can Insatll CM8K in Windows XP Please Help

Author: Marc van Hal

Date: 16:09:07 12/29/01

Go up one level in this thread


On December 29, 2001 at 16:52:33, Roy Eassa wrote:

>On December 29, 2001 at 16:06:54, John Merlino wrote:
>
>>On December 29, 2001 at 15:02:22, Luis Eduardo Alvarado wrote:
>>
>>>Yes, maybe this is the problem. I bought the CD 8K last year. I installed CM8K
>>>on a Pentium 200 MHZ Windows 98. I loaded the Patch. The error that I get is
>>>The following
>>>Error Signature AppName._ins5576.-mp  Appver 5.53.168.0 Mod Name: unknown
>>>ModVer 0.0.0.0 Offset: 011dbffd
>>> I also get a large file that has all the error codes and memory dump.
>>
>>This doesn't sound like a simple InstallShield error; it sounds like an XP error
>>message dump. If you like, you can e-mail me the entire error dump file.
>>
>>Does the crash happen every time you have tried installing the program?
>>
>>jm
>
>
>John, you are always helping support Chessmaster, even on weekends during the
>holidays!  I'm impressed.
>
>Have a Happy New Year!

It sounds to me the problem could be simply that the cd is dirty
cleaning could help.
Because if this is the case the problem is that your dvd reader has more
problems with the dirt then your cdreader.
Just a gues by trying doesn't hurt.



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