Author: Christopher A. Morgan
Date: 10:31:59 01/06/02
Go up one level in this thread
I agree completely with Sune. My customer service emails to CB Germany
on their customer service page on their site have remained unanswered
for over two weeks. Their F7 GUI caused a crash in tiger.dll during an engine
tournament, and despite uninstalling and re-installing Tiger three times
the problem remains. I cannot use F7 GUI as Tiger was the default engine
in the F7 GUI, and on program start I continue to get same message then program
crashes. Three emails to CB Germany and their silence is defeaning.
Chris
On January 06, 2002 at 09:54:20, Sune Larsson wrote:
>On January 06, 2002 at 08:39:32, Uri Blass wrote:
>
>>On January 06, 2002 at 08:26:12, Sune Larsson wrote:
>>
>>>On January 06, 2002 at 07:55:12, Uri Blass wrote:
>>>
>>>>On January 05, 2002 at 23:47:31, Jonas Cohonas wrote:
>>>>
>>>>>At the moment Shredder 6_ Dual is leading 5.0-2.0 with no losses so far, this
>>>>>is game 7 which i found to be especially good!
>>>>>Check out the difference in evals in the beginning of the game.
>>>>>
>>>>>[Event "Dual_Shredder6-1"]
>>>>>[Site "Dual MP 1600+"]
>>>>>[Date "2002.01.06"]
>>>>>[Round "7.1"]
>>>>>[White "Shredder 6"]
>>>>>[Black "Fritz 7"]
>>>>>[Result "1-0"]
>>>>>[ECO "D16"]
>>>>>[PlyCount "94"]
>>>>>[EventDate "2002.01.05"]
>>>>>
>>>>>1. d4 {0} 1... d5 {0} 2. Nf3 {0} 2... Nf6 {0} 3. c4 {0} 3... c6 {0} 4. Nc3 {0}
>>>>>4... dxc4 {0} 5. a4 {0} 5... Nbd7 {0} 6. e4 {0.61/14 93} 6... Qa5 {0.25/13 82}
>>>>>7. Bd2 {0.83/13 45} 7... e5 {(e6) 0.03/13 53} 8. Bxc4 {0.57/13 105} 8... exd4 {
>>>>>(Bb4) 0.00/13 102} 9. Bxf7+ {1.71/12 70} 9... Kxf7 {0.00/13 55} 10. Ng5+ {
>>>>>1.69/12 148} 10... Kg6 {(Qxg5) 0.00/14 268} 11. Nd5 {2.02/12 147} 11... Qc5 {
>>>>>(Qxd2+) 0.00/12 73} 12. Nf4+ {(h4) 2.29/11 53} 12... Kxg5 {-0.10/12 96} 13. h4+
>>>>>{2.33/11 116} 13... Kh6 {-0.22/9 1} 14. g4 {2.33/11 112} 14... g5 {1.15/12 49}
>>>>>15. hxg5+ {2.09/10 14} 15... Kxg5 {1.31/12 58} 16. Qf3 {2.77/11 60} 16... Rg8 {
>>>>>0.90/11 71} 17. b4 {(Ne6+) 2.82/10 213} 17... Qe5 {(Nxg4) 0.00/12 68} 18. O-O-O
>>>>>{(Rh5+) 4.21/10 40}
>>>>
>>>>I suspect a big catling bug by Fritz7
>>>
>>>
>>> I think you are correct since many people have reported that
>>> Fritz 7/7a has a severe castling bug. Buggy products, a bad winboard
>>> adapter and now even buggy engines from ChessBase. Looks like they
>>> just throw the stuff out on the market on fixed times - no matter
>>> if the product is ready or not... And just you try to get support or
>>> an answer from your complaints...The respect from Chessbase shown to
>>> their customers is close to zero.
>> If you are thinking of buying their
>>> products be aware of what you are facing.
>
>
>>
>>I disagree here.
>>Chessbase is a good company
>
>
> Does your disagreement spring from own experience or is it just a
> blindfolded one, Uri? Some questions for you:
>
> 1) Do you have and regularly use CB 8 for databasing ?
>
> 2) Do you have and regularly use the Fritz 7 GUI ?
>
> 3) Have you tested and tried WinBoard engines under any
> Fritz interface? If so, did you notice that Fritz sends a
> "new" command to the engine on every move? Therebye clearing
> the hash memory. Have you noticed that the Fritz WB adapter
> kills the WB engines ponder function, after a short while?
>
> 4) Do you follow and read the German chess foras and the heavy
> critics from a multitude dissatisfied customers?
>
> 5) Do you follow and read other English spoken chess foras, like
> RGCC?
>
> 6) Have you ever tried to reach the ChessBase support with some
> complaints? If yes, did you get a response? If yes the second time -
> then you must be born under a lucky star, cause you just won the
> monthly CB lottery.
>
>
> Sune
>
>
>
>
>
>
>
>
> and there is a simple way to know when their product
>>is ready if you are interested only in buying an engine with no significant
>>bugs.
>>
>>Their product is ready when the ssdf test it.
>>Chessbase did not give the ssdf to test Fritz7a.
>>
>>Uri
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