Author: Steven Schwartz
Date: 06:30:53 03/13/02
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On March 13, 2002 at 08:54:23, Sally Weltrop wrote: >On March 13, 2002 at 08:38:09, Steven Schwartz wrote: > >>On March 12, 2002 at 23:49:13, Trefor Deane wrote: >> >>>Can anyone tell me what is happening regarding the development and release of >>>Novags new hand-held machine the ""Star Sapphire''. I first heard about it more >>>than a year ago, but to date, have heard little else. >>>Thanks, >>>Trefor. >> >> >>The Stars were first supposed to be available in late November, 2001. >>We have a very long waiting list of very patient customers (much more >>patient than I would be). There have been many delays and emails from >>us to them asking for explanations. They have tried to explain each >>delay, almost all of which were supply problems of the ordered parts. >> >>I received a fax from the factory yesterday morning. The text is below. >>Steve (ICD/Your Move Chess & Games) >> >>"The Star Sapphire and the Star Diamond will be undergoing the certification >>process for safety standards which will take longer than we hoped because the >>labs are busy (6-8 weeks). Providing we will not have to change the models, we >>will go into mass production after that process. Please understand that we >>cannot start mass production prior to the safety standard certification." > >I hate to say it but anytime someone stalls & stalls and stalls;there is >something wrong with their product and they are just trying to cover it up. Of course, anything is possible, but this industry has seen this type of delay dozens of times. Having dealt with these delays for 24 years, I, personally, am not surprised. Hopefully, we see the product by THIS Christmas:-)) Steve
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