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Subject: Re: Experience with ChessBase USA?

Author: maria clara benedicto

Date: 18:51:49 04/25/02

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thats nice,

        "all is well that ends well"

well, they get more sales this way.....

regards

maria

On April 25, 2002 at 18:40:28, Roy Eassa wrote:

>On April 25, 2002 at 14:10:05, Don Prohaska wrote:
>
>>On April 25, 2002 at 10:55:30, Roy Eassa wrote:
>>
>>>On April 25, 2002 at 10:36:20, Sally Weltrop wrote:
>>>
>>>>On April 25, 2002 at 10:29:53, Roy Eassa wrote:
>>>>
>>>>>

>
>I called and they made it right.
>
>I now agree that they are good people and try to provide good service.
>
>I will probably order more stuff from them in the future (but I will use the
>telephone and not the web site, as they did lose my order even though I'd
>printed out the confirmation screen).
>
>It was a simple mistake on their part and now they have made it right.  Thus I
>am a now a satisfied customer.



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