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Subject: Re: CM9000: Windows® 95/2000 not supported?

Author: John Merlino

Date: 10:52:50 08/15/02

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On August 15, 2002 at 04:51:15, José Carlos wrote:

>On August 14, 2002 at 18:15:01, John Merlino wrote:
>
>>On August 14, 2002 at 17:57:25, Sean Mintz wrote:
>>
>>>Any idea why a decision was made to not officially support 2000?
>>
>>A couple of reasons:
>>
>>1) It is extremely costly to fully test Chessmaster so that it supports a
>>particular version of Windows. It was decided to only support those three based
>>on the estimates of testing costs and tester availability.
>>
>>2) Vaguely speaking, Windows 2000 and NT are "business" operating systems, and
>>not exactly designed for "the general public". Many Ubi Soft (and other
>>companies) do not support Windows 2000/NT for many of their games, based on this
>>assumption.
>>
>>3) Perhaps (I'm not really sure) it was determined that, taking 1) into account,
>>the extra cost of testing would not justify the number of units sold to people
>>with Windows 2000/NT.
>>
>>4) Finally, there is the good possibility that the program will work fine on
>>those systems anyway. If it does, we can say so on the website (with the
>>appropriate caveats, of course).
>>
>>jm
>
>  I know it wasn't your decision, but still I want to stongly disagree with the
>reasons given.
>
>1) and 4) Many people here (I'm almost sure) would be happy to receive a free
>beta and run it for several days under win2k. That way your company would know
>(instead of "having a good possibility") whether it works fine on win2k or not.
>
>2) Win2k professional is largely used by non-business users because it's very
>stable and works, in general, much better than win98/ME.
>
>3) Zero cost for a particular tester and many people using wink2k prof out
>there.
>
>  In my opinion it's a big mistake. I use win2k prof, and I'm not gonna buy a
>program which is not tested under my OS. Most users will think the same way, so
>if you get some comments of CM working on win2k, it won't come from people who
>has bought it, but from pirates, which I don't trust.
>
>  José C.

You make good arguments. However, you would be quite surprised at how many
people who had Windows 2000/NT/XP STILL bought Chessmaster 8000. Admittedly,
this is probably because 99% of folks do not read the system requirements.

Additionally, Ubi Soft generally does not use "external" beta testers. The only
exception I know of is the MM-RPG "Shadowbane".

jm



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