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Subject: Re: Does my Palm Chesstiger work on my next Palm handheld?

Author: Roy Eassa

Date: 09:00:13 08/27/02

Go up one level in this thread


On August 27, 2002 at 00:09:26, Christophe Theron wrote:

>On August 26, 2002 at 00:10:50, George Gillespie wrote:
>
>>On August 25, 2002 at 22:48:23, Christophe Theron wrote:
>>
>>>On August 25, 2002 at 02:11:04, Georg Langrath wrote:
>>>
>>>>When I installed Chesstiger to my Palm I got a number on screen, which is
>>>>hardware dependent. From that number I got a new number from Chesstiger support
>>>>to open the program.
>>>>But if I buy a new Palm handheld in future let's say in five years? Then I must
>>>>have a new number from Chesstiger support. I hope they still exist! I also have
>>>>a dictionary on my Palm that is hardware dependent. In other word my Palm
>>>>handheld programs live as long as the companies still exist. If all products
>>>>will be hardwaredependent in future it will be rather hazardous to buy a new
>>>>handheld.
>>>>
>>>>Georg
>>>
>>>
>>>
>>>I have already prepared something for the case where I go out of business.
>>>
>>>When this happens (in 50 years approximately), I will release a version of the
>>>program that will not be locked at all.
>>>
>>>So don't worry, there will be no problem.
>>>
>>>One final note: if I die tomorrow no problem because there is somebody else
>>>working with me here. She will simply publish the key generator program and the
>>>problem will be solved.
>>>
>>>
>>>
>>>    Christophe
>>
>>Christophe,
>>
>>That is an excellent policy. I certainly hope you will never have to enforce it!
>>
>>I think what Georg is asking is what if his *Palm Pilot* dies tomorrow? Or next
>>week, or next year, or he upgrades to a new model or different PDA manufacturer.
>>
>>I have wondered about this situation myself. I have a few programs that are tied
>>to my name, the hardware, the system, etc. How would I as the
>>programmer/retailer deal with someone calling me up and saying they had to
>>replace their hardware, so what is their new code (without wanting to
>>re-purchase the product)?
>>
>>Have you considered this possibility? Has it already happened?
>>
>>Thanks,
>>George
>
>
>
>It happens several times every day, and we provide a new activation key free of
>charge.
>
>If you are worried by the idea that you might have to purchase the product
>twice, forget about it.
>
>There is absolutely nothing to worry about, I can tell you.
>
>
>
>    Christophe


This was exactly what I thought your answer would be.  Good service (of course)!



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