Computer Chess Club Archives


Search

Terms

Messages

Subject: Re: CM9000 Set up problems

Author: Chessfun

Date: 18:14:20 09/04/02

Go up one level in this thread


On September 04, 2002 at 21:10:57, John Merlino wrote:

>On September 04, 2002 at 20:54:01, Chessfun wrote:
>
>>On September 04, 2002 at 20:50:56, Chessfun wrote:
>>
>>>On September 04, 2002 at 20:39:30, John Merlino wrote:
>>>
>>>>On September 04, 2002 at 19:35:05, Chessfun wrote:
>>>>
>>>>>
>>>>>After initially trying to install to d:\chessmaster 9000 and the install hanging
>>>>>after completing 100%. I then tried installing to the default directories adding
>>>>>direct x 8.1 although it said I already had it. Same thing at the end of install
>>>>>I'm left with a blank CM set up screen that if I try to close it states CM 9000
>>>>>set up not complete.
>>>>>
>>>>>Still in my first set up attempt d:\chessmaster 9000 all I got after I closed
>>>>>the set up was a single file in Chessmaster 9000 folder called Ubi1.exe. And
>>>>>although the files were in C:\program files\chessmaster 9000 after that install,
>>>>>upon closing it myself again I'm just left with a file Ubil1.exe nothing else?
>>>>>
>>>>>Also the files that were in c:\My Documents\Chessmaster 9000 have gone as is the
>>>>>folder.
>>>>>
>>>>>System Win 98 SE, 512 Mb ram, Asus A7V motherboard, ATI radeon 7000 video card.
>>>>>
>>>>>Sarah.
>>>>
>>>>I've looked through the whole thread, and I still have no idea what might be
>>>>happening. Nobody else has reported this kind of problem, but I think it might
>>>>have to do with what you may have described as shutting down the setup program
>>>>"early".
>>>>
>>>>The Ubi1.EXE file is the registration program. It is the last program run by the
>>>>installation script, but it is NOT the last thing that the script does.
>>>>Therefore, if you shut down the setup before it completely finished, then you
>>>>will likely get the result you described above (the Chessmaster folder having
>>>>only Ubi1.EXE in it).
>>>>
>>>>If you did NOT shut down the installation early (i.e. you waited until the
>>>>dialog came up that asked you if you wanted to read the ReadMe file, and then
>>>>quit normally), then I am clueless as to what might have happened.
>>>>
>>>>Any further information you may discover would be greatly appreciated.
>>>>
>>>>jm
>>>
>>>OK here we go.
>>>This PC if I simply wait for the setup program it simply stays going. I waited
>>>30 mins.
>>
>>This is directly after hitting 100% on the install, the scren is blank and
>>simply has Chessmaster 9000 in the top left. Didn't get to a re-boot screen nor
>>the readme from seeing my other PC this should happen directly after the screen
>>that hangs.
>
>One question -- are you doing the Typical or the Complete installation?
>
>After reaching 100% (i.e. finishing copying the program files to your hard
>drive), the following is done in order:

On this PC nothing else happened. I checked in taskinfo and Ubil.exe was running
but as I said I then left it 30 mins and it was still running.

>1. The registration program, Ubi1.EXE, is launched.
>2. If requested, the CM9000 icon is added to your desktop.
>3. A quick Microsoft program called SHFolder.EXE is launched to install some
>shell folder support that CM9000 requires. This program usually finishes running
>before you ever notice it.
>4. If requested, the ubi.com installation program, called "GameServices.EXE" is
>launched.
>5. If requested, the DirectX installation is launched.
>6. If requested, the Adobe Acrobat Reader installation is launched.
>7. A dialog comes up asking you if you want to view the ReadMe file.
>8. After this dialog goes away, the autorun program is launched.
>
>So, you think it is hanging either in or before step 1?

Its before step 1 as on my other PC it followed all the other steps.

Sarah.




This page took 0 seconds to execute

Last modified: Thu, 15 Apr 21 08:11:13 -0700

Current Computer Chess Club Forums at Talkchess. This site by Sean Mintz.