Author: Chessfun
Date: 18:14:20 09/04/02
Go up one level in this thread
On September 04, 2002 at 21:10:57, John Merlino wrote: >On September 04, 2002 at 20:54:01, Chessfun wrote: > >>On September 04, 2002 at 20:50:56, Chessfun wrote: >> >>>On September 04, 2002 at 20:39:30, John Merlino wrote: >>> >>>>On September 04, 2002 at 19:35:05, Chessfun wrote: >>>> >>>>> >>>>>After initially trying to install to d:\chessmaster 9000 and the install hanging >>>>>after completing 100%. I then tried installing to the default directories adding >>>>>direct x 8.1 although it said I already had it. Same thing at the end of install >>>>>I'm left with a blank CM set up screen that if I try to close it states CM 9000 >>>>>set up not complete. >>>>> >>>>>Still in my first set up attempt d:\chessmaster 9000 all I got after I closed >>>>>the set up was a single file in Chessmaster 9000 folder called Ubi1.exe. And >>>>>although the files were in C:\program files\chessmaster 9000 after that install, >>>>>upon closing it myself again I'm just left with a file Ubil1.exe nothing else? >>>>> >>>>>Also the files that were in c:\My Documents\Chessmaster 9000 have gone as is the >>>>>folder. >>>>> >>>>>System Win 98 SE, 512 Mb ram, Asus A7V motherboard, ATI radeon 7000 video card. >>>>> >>>>>Sarah. >>>> >>>>I've looked through the whole thread, and I still have no idea what might be >>>>happening. Nobody else has reported this kind of problem, but I think it might >>>>have to do with what you may have described as shutting down the setup program >>>>"early". >>>> >>>>The Ubi1.EXE file is the registration program. It is the last program run by the >>>>installation script, but it is NOT the last thing that the script does. >>>>Therefore, if you shut down the setup before it completely finished, then you >>>>will likely get the result you described above (the Chessmaster folder having >>>>only Ubi1.EXE in it). >>>> >>>>If you did NOT shut down the installation early (i.e. you waited until the >>>>dialog came up that asked you if you wanted to read the ReadMe file, and then >>>>quit normally), then I am clueless as to what might have happened. >>>> >>>>Any further information you may discover would be greatly appreciated. >>>> >>>>jm >>> >>>OK here we go. >>>This PC if I simply wait for the setup program it simply stays going. I waited >>>30 mins. >> >>This is directly after hitting 100% on the install, the scren is blank and >>simply has Chessmaster 9000 in the top left. Didn't get to a re-boot screen nor >>the readme from seeing my other PC this should happen directly after the screen >>that hangs. > >One question -- are you doing the Typical or the Complete installation? > >After reaching 100% (i.e. finishing copying the program files to your hard >drive), the following is done in order: On this PC nothing else happened. I checked in taskinfo and Ubil.exe was running but as I said I then left it 30 mins and it was still running. >1. The registration program, Ubi1.EXE, is launched. >2. If requested, the CM9000 icon is added to your desktop. >3. A quick Microsoft program called SHFolder.EXE is launched to install some >shell folder support that CM9000 requires. This program usually finishes running >before you ever notice it. >4. If requested, the ubi.com installation program, called "GameServices.EXE" is >launched. >5. If requested, the DirectX installation is launched. >6. If requested, the Adobe Acrobat Reader installation is launched. >7. A dialog comes up asking you if you want to view the ReadMe file. >8. After this dialog goes away, the autorun program is launched. > >So, you think it is hanging either in or before step 1? Its before step 1 as on my other PC it followed all the other steps. Sarah.
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