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Subject: Re: CM9000 Set up problems

Author: John Merlino

Date: 18:18:26 09/04/02

Go up one level in this thread


On September 04, 2002 at 21:14:20, Chessfun wrote:

>On September 04, 2002 at 21:10:57, John Merlino wrote:
>
>>On September 04, 2002 at 20:54:01, Chessfun wrote:
>>
>>>On September 04, 2002 at 20:50:56, Chessfun wrote:
>>>
>>>>On September 04, 2002 at 20:39:30, John Merlino wrote:
>>>>
>>>>>On September 04, 2002 at 19:35:05, Chessfun wrote:
>>>>>
>>>>>>
>>>>>>After initially trying to install to d:\chessmaster 9000 and the install hanging
>>>>>>after completing 100%. I then tried installing to the default directories adding
>>>>>>direct x 8.1 although it said I already had it. Same thing at the end of install
>>>>>>I'm left with a blank CM set up screen that if I try to close it states CM 9000
>>>>>>set up not complete.
>>>>>>
>>>>>>Still in my first set up attempt d:\chessmaster 9000 all I got after I closed
>>>>>>the set up was a single file in Chessmaster 9000 folder called Ubi1.exe. And
>>>>>>although the files were in C:\program files\chessmaster 9000 after that install,
>>>>>>upon closing it myself again I'm just left with a file Ubil1.exe nothing else?
>>>>>>
>>>>>>Also the files that were in c:\My Documents\Chessmaster 9000 have gone as is the
>>>>>>folder.
>>>>>>
>>>>>>System Win 98 SE, 512 Mb ram, Asus A7V motherboard, ATI radeon 7000 video card.
>>>>>>
>>>>>>Sarah.
>>>>>
>>>>>I've looked through the whole thread, and I still have no idea what might be
>>>>>happening. Nobody else has reported this kind of problem, but I think it might
>>>>>have to do with what you may have described as shutting down the setup program
>>>>>"early".
>>>>>
>>>>>The Ubi1.EXE file is the registration program. It is the last program run by the
>>>>>installation script, but it is NOT the last thing that the script does.
>>>>>Therefore, if you shut down the setup before it completely finished, then you
>>>>>will likely get the result you described above (the Chessmaster folder having
>>>>>only Ubi1.EXE in it).
>>>>>
>>>>>If you did NOT shut down the installation early (i.e. you waited until the
>>>>>dialog came up that asked you if you wanted to read the ReadMe file, and then
>>>>>quit normally), then I am clueless as to what might have happened.
>>>>>
>>>>>Any further information you may discover would be greatly appreciated.
>>>>>
>>>>>jm
>>>>
>>>>OK here we go.
>>>>This PC if I simply wait for the setup program it simply stays going. I waited
>>>>30 mins.
>>>
>>>This is directly after hitting 100% on the install, the scren is blank and
>>>simply has Chessmaster 9000 in the top left. Didn't get to a re-boot screen nor
>>>the readme from seeing my other PC this should happen directly after the screen
>>>that hangs.
>>
>>One question -- are you doing the Typical or the Complete installation?
>>
>>After reaching 100% (i.e. finishing copying the program files to your hard
>>drive), the following is done in order:
>
>On this PC nothing else happened. I checked in taskinfo and Ubil.exe was running
>but as I said I then left it 30 mins and it was still running.

And you couldn't even ALT+TAB to the Ubi1.EXE program?

Fascinating....

Well, the GOOD thing is that if it's a bug in Ubi1, it's not my problem! :-)

jm



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