Author: John Merlino
Date: 18:52:09 09/04/02
Go up one level in this thread
On September 04, 2002 at 21:41:33, Chessfun wrote: >On September 04, 2002 at 21:18:26, John Merlino wrote: > >>On September 04, 2002 at 21:14:20, Chessfun wrote: >> >>>On September 04, 2002 at 21:10:57, John Merlino wrote: >>> >>>>On September 04, 2002 at 20:54:01, Chessfun wrote: >>>> >>>>>On September 04, 2002 at 20:50:56, Chessfun wrote: >>>>> >>>>>>On September 04, 2002 at 20:39:30, John Merlino wrote: >>>>>> >>>>>>>On September 04, 2002 at 19:35:05, Chessfun wrote: >>>>>>> >>>>>>>> >>>>>>>>After initially trying to install to d:\chessmaster 9000 and the install hanging >>>>>>>>after completing 100%. I then tried installing to the default directories adding >>>>>>>>direct x 8.1 although it said I already had it. Same thing at the end of install >>>>>>>>I'm left with a blank CM set up screen that if I try to close it states CM 9000 >>>>>>>>set up not complete. >>>>>>>> >>>>>>>>Still in my first set up attempt d:\chessmaster 9000 all I got after I closed >>>>>>>>the set up was a single file in Chessmaster 9000 folder called Ubi1.exe. And >>>>>>>>although the files were in C:\program files\chessmaster 9000 after that install, >>>>>>>>upon closing it myself again I'm just left with a file Ubil1.exe nothing else? >>>>>>>> >>>>>>>>Also the files that were in c:\My Documents\Chessmaster 9000 have gone as is the >>>>>>>>folder. >>>>>>>> >>>>>>>>System Win 98 SE, 512 Mb ram, Asus A7V motherboard, ATI radeon 7000 video card. >>>>>>>> >>>>>>>>Sarah. >>>>>>> >>>>>>>I've looked through the whole thread, and I still have no idea what might be >>>>>>>happening. Nobody else has reported this kind of problem, but I think it might >>>>>>>have to do with what you may have described as shutting down the setup program >>>>>>>"early". >>>>>>> >>>>>>>The Ubi1.EXE file is the registration program. It is the last program run by the >>>>>>>installation script, but it is NOT the last thing that the script does. >>>>>>>Therefore, if you shut down the setup before it completely finished, then you >>>>>>>will likely get the result you described above (the Chessmaster folder having >>>>>>>only Ubi1.EXE in it). >>>>>>> >>>>>>>If you did NOT shut down the installation early (i.e. you waited until the >>>>>>>dialog came up that asked you if you wanted to read the ReadMe file, and then >>>>>>>quit normally), then I am clueless as to what might have happened. >>>>>>> >>>>>>>Any further information you may discover would be greatly appreciated. >>>>>>> >>>>>>>jm >>>>>> >>>>>>OK here we go. >>>>>>This PC if I simply wait for the setup program it simply stays going. I waited >>>>>>30 mins. >>>>> >>>>>This is directly after hitting 100% on the install, the scren is blank and >>>>>simply has Chessmaster 9000 in the top left. Didn't get to a re-boot screen nor >>>>>the readme from seeing my other PC this should happen directly after the screen >>>>>that hangs. >>>> >>>>One question -- are you doing the Typical or the Complete installation? >>>> >>>>After reaching 100% (i.e. finishing copying the program files to your hard >>>>drive), the following is done in order: >>> >>>On this PC nothing else happened. I checked in taskinfo and Ubil.exe was running >>>but as I said I then left it 30 mins and it was still running. >> >>And you couldn't even ALT+TAB to the Ubi1.EXE program? >> >>Fascinating.... >> >>Well, the GOOD thing is that if it's a bug in Ubi1, it's not my problem! :-) >> >>jm > >If Ubil.exe is the set up program end as shown here yes; >http://www.geocities.com/chessfun_1999/IMG2.gif > >But this screen is the one that stays locked for 30 mins, at this point >according to Task info Ubil.exe is running. I can go to the screen and if I >click X to close get the set up isn't complete dialog so I assume it's still >active. Who knows if I'd waited another 30 mins it may have continued ;-) > >Sarah. A couple of questions: 1. What are the two little buttons in the top right corner of the image, that are the LEFT-most two? These don't seem to be standard buttons like minimize, maximize, close, etc. 2. If the installation hangs again in the same way, does ALT+TAB pop you over to the registration program? Quite honestly, I would start to get very suspicious after 30 SECONDS of non-behavior from an installation program. I admire your patience.... :-) But, either way, Ubi1.exe is the generic UbiSoft product registration program. It is launched by the installation program (which is called setup.exe). jm
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