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Subject: Re: CM9000 Set up

Author: Chessfun

Date: 18:57:19 09/04/02

Go up one level in this thread


On September 04, 2002 at 21:52:09, John Merlino wrote:

>On September 04, 2002 at 21:41:33, Chessfun wrote:
>
>>On September 04, 2002 at 21:18:26, John Merlino wrote:
>>
>>>On September 04, 2002 at 21:14:20, Chessfun wrote:
>>>
>>>>On September 04, 2002 at 21:10:57, John Merlino wrote:
>>>>
>>>>>On September 04, 2002 at 20:54:01, Chessfun wrote:
>>>>>
>>>>>>On September 04, 2002 at 20:50:56, Chessfun wrote:
>>>>>>
>>>>>>>On September 04, 2002 at 20:39:30, John Merlino wrote:
>>>>>>>
>>>>>>>>On September 04, 2002 at 19:35:05, Chessfun wrote:
>>>>>>>>
>>>>>>>>>
>>>>>>>>>After initially trying to install to d:\chessmaster 9000 and the install hanging
>>>>>>>>>after completing 100%. I then tried installing to the default directories adding
>>>>>>>>>direct x 8.1 although it said I already had it. Same thing at the end of install
>>>>>>>>>I'm left with a blank CM set up screen that if I try to close it states CM 9000
>>>>>>>>>set up not complete.
>>>>>>>>>
>>>>>>>>>Still in my first set up attempt d:\chessmaster 9000 all I got after I closed
>>>>>>>>>the set up was a single file in Chessmaster 9000 folder called Ubi1.exe. And
>>>>>>>>>although the files were in C:\program files\chessmaster 9000 after that install,
>>>>>>>>>upon closing it myself again I'm just left with a file Ubil1.exe nothing else?
>>>>>>>>>
>>>>>>>>>Also the files that were in c:\My Documents\Chessmaster 9000 have gone as is the
>>>>>>>>>folder.
>>>>>>>>>
>>>>>>>>>System Win 98 SE, 512 Mb ram, Asus A7V motherboard, ATI radeon 7000 video card.
>>>>>>>>>
>>>>>>>>>Sarah.
>>>>>>>>
>>>>>>>>I've looked through the whole thread, and I still have no idea what might be
>>>>>>>>happening. Nobody else has reported this kind of problem, but I think it might
>>>>>>>>have to do with what you may have described as shutting down the setup program
>>>>>>>>"early".
>>>>>>>>
>>>>>>>>The Ubi1.EXE file is the registration program. It is the last program run by the
>>>>>>>>installation script, but it is NOT the last thing that the script does.
>>>>>>>>Therefore, if you shut down the setup before it completely finished, then you
>>>>>>>>will likely get the result you described above (the Chessmaster folder having
>>>>>>>>only Ubi1.EXE in it).
>>>>>>>>
>>>>>>>>If you did NOT shut down the installation early (i.e. you waited until the
>>>>>>>>dialog came up that asked you if you wanted to read the ReadMe file, and then
>>>>>>>>quit normally), then I am clueless as to what might have happened.
>>>>>>>>
>>>>>>>>Any further information you may discover would be greatly appreciated.
>>>>>>>>
>>>>>>>>jm
>>>>>>>
>>>>>>>OK here we go.
>>>>>>>This PC if I simply wait for the setup program it simply stays going. I waited
>>>>>>>30 mins.
>>>>>>
>>>>>>This is directly after hitting 100% on the install, the scren is blank and
>>>>>>simply has Chessmaster 9000 in the top left. Didn't get to a re-boot screen nor
>>>>>>the readme from seeing my other PC this should happen directly after the screen
>>>>>>that hangs.
>>>>>
>>>>>One question -- are you doing the Typical or the Complete installation?
>>>>>
>>>>>After reaching 100% (i.e. finishing copying the program files to your hard
>>>>>drive), the following is done in order:
>>>>
>>>>On this PC nothing else happened. I checked in taskinfo and Ubil.exe was running
>>>>but as I said I then left it 30 mins and it was still running.
>>>
>>>And you couldn't even ALT+TAB to the Ubi1.EXE program?
>>>
>>>Fascinating....
>>>
>>>Well, the GOOD thing is that if it's a bug in Ubi1, it's not my problem! :-)
>>>
>>>jm
>>
>>If Ubil.exe is the set up program end as shown here yes;
>>http://www.geocities.com/chessfun_1999/IMG2.gif
>>
>>But this screen is the one that stays locked for 30 mins, at this point
>>according to Task info Ubil.exe is running. I can go to the screen and if I
>>click X to close get the set up isn't complete dialog so I assume it's still
>>active. Who knows if I'd waited another 30 mins it may have continued ;-)
>>
>>Sarah.
>
>A couple of questions:
>1. What are the two little buttons in the top right corner of the image, that
>are the LEFT-most two? These don't seem to be standard buttons like minimize,
>maximize, close, etc.

Those were installed by the ATI Radeon card. The second from the left makes the
width about three times wider allows the view to scroll. The other is something
called hydra vision. Which apparently comes with all Radeon cards. Its also on
my webrowser and most windows I open.


>2. If the installation hangs again in the same way, does ALT+TAB pop you over to
>the registration program?

Not tried it. I could click on the screen as I set my task bar to auto hide so
it was easy to simply click on it without having to Alt+Tab.


>Quite honestly, I would start to get very suspicious after 30 SECONDS of
>non-behavior from an installation program. I admire your patience.... :-)

I went and made a coffee...;-)

>But, either way, Ubi1.exe is the generic UbiSoft product registration program.
>It is launched by the installation program (which is called setup.exe).

Maybe we can change the title of this thread and see if that will weaken the
glow from the other threads currently driving me bonkers.

Sarah.




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