Author: John Smith
Date: 15:40:48 09/24/02
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On September 24, 2002 at 14:55:40, Lex Loep wrote: >On September 24, 2002 at 14:30:33, John Smith wrote: > >>I only ask because I placed an online order earlier today for the upgrade to >>tiger 15 for owners of rebel 11, and even though my credit card account was >>charged immediately for the order, after 1 hour I have yet to receive the email >>with the link for the download. >> >>I have had trouble free dealings with Ed and Rebel in the past, but this is my >>first transaction with Lokasoft, and so far, I am not a happy camper. > >We have an automated ordering system and the download links are normally >mailed within minutes of credit card authorization. > >Did you use the name and e-mail address as in your profile ? >I can not see any order with that combination in our system. > >Of course it always possible something is wrong in the network which >can cause delays in e-mail delivery. > >I suggest you wait a bit longer and if you dont receive the links in >1 or 2 hours send a message to support@lokasoft.nl > >Lex ( Lokasoft ) I used a different email account than the one i use here in the forum, and I have yet to receive my email link or a response to my query. I will email you again with an attached copy of the electronic receipt i saved of the transaction from this email account (alawgod@hotmail.com).
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