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Subject: Re: Chessmaster 9000 Problems Part 2 Solutions needed.

Author: John Merlino

Date: 16:38:39 10/16/02

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On October 16, 2002 at 19:33:42, Daniel Chancey wrote:

>The 4 numbers  is the info gathered so far.      Installation was not sucessful
>on the FIRST computer   and that's where I need a solution.
>
>The SECOND computer installed CM9000 successfully  but my dad claims that the
>computer as been locking up since installation.     The only thing I know is
>that the computer constantly slows down   with or without Chessmaster.
>
>I may need to talk to you via AOL, if it's okay with you.

You can do that if you like, but I don't check that e-mail address very often.
Go ahead and use my work address (jmerlino@ubisoft.com) if you prefer. Of
course, I won't be checking that on weekends, however....

As for your Dad's computer, how technically knowledgeable is he? CM will
obviously not cause any problems if it isn't running, so a general slowdown of
the computer could not have been caused by installing CM. The ONLY time CM could
cause a slowdown is on a relatively slow and/or low RAM machine, when the user
tries to multitask (i.e. ALT+TAB from CM to another program).

jm



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