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Subject: Re: To John Merlino, should I buy CM9000

Author: Ron Murawski

Date: 11:28:39 11/14/02

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On November 14, 2002 at 14:05:46, John Merlino wrote:

>On November 14, 2002 at 09:27:00, Cliff Sears wrote:
>
>>John
>>
>>Is their anyone at UBISoft we can write to to protest your not managing
>>Chessmaster anymore?
>>
>>Cliff
>
>Nope. And, even if there was, it wouldn't do any good anyway. But, many thanks
>for the offer.
>
>jm

I tried protesting their decision and got this:
"Thank you for the suggestion. I have sent this along through the appropriate
channels for consideration. Ubi Soft Entertainment values its customer input."

That response was not at all what I was hoping for. It seems that the Ubi
decision-makers are well insulated from mere customers.

Ron



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