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Subject: Re: Att: J.Merlino (or any other techo)

Author: John Merlino

Date: 12:16:36 11/21/02

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On November 21, 2002 at 05:28:15, Lyn Harper wrote:

> I get the initial welcome screen, you know, the one with the old long-haired
>guy, and I click on 'install'. Then I got the bar moving across to 99%. All ok
>so far.
>  Then comes the error message:
>         -ins5576
>         -ins5576 has caused an error in ZDATA151.DLL
>         -ins5576 will now close. If you continue to experience problems, try
>         restarting your computer.
>
>   So I restarted my comp, and the same thing happened again  :(
>
>  I'm using WindowsME, which is an acceptable OS, according to the box.
>  I meet the other system requirements too. I've got 1.3GHZ P4, 128mg ram, and
>plenty of free hard drive.
>  Any help would be appreciated.
>  Thanks.
>  Lin

No clue, sorry. I have no idea what ZDATA151.DLL is, and I'm 99.68% certain that
it is not directly related to the Chessmaster installation program (i.e.
InstallShield). You might want to look for that file on your hard drive and see
what program it might be related to, and then, if possible, close that program
during installation.

Virus checkers, for example, can cause installs to hiccup. That's just a
thought....

jm



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