Author: Alessio Iacovoni
Date: 21:26:50 09/16/98
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I just received an answer on the problems reported when using Firtz by Chessbase . I must admit that at least in my case they were very timiley in answering to my letter (5 days). Here is the full answer letter: > Dear Mr. Iacovoni, > > thank you very much for pointing out the below mentioned problems with > Fritz. > > > 1. "Not in sparring". > > I can confirm this as a bug. You should be able to re-enter sparring > if you once set a "Blitz" level explicitly and then go back to > sparring. > > 2. Engine hangs. > > This sounds serious. Please help me with some more information: When > does this happen? How does it show - does the program freeze, is there > a crash? Sometimes (rarely) the engine might not get loaded properly > on program start. The program will then stop answering when leaving > the book. > > 3. Book options not saved. > > Confirmed. This was done intentional since modifying the book options > can drastically weaken the program. We wanted to guarantee that the > book is automatically configured to optimal. However many people have > (correctly) complained about this, so the next version of Fritz will > save the book options. > > Thanks again for taking the time to write to us about those things. I > would very much appreciate to get further information on the hanging > engine problem. > > Yours sincerely, > > Matthias Wüllenweber, ChessBase GmbH It does not say anything about offerring me a free update or at least a patch to the problems. In the meantime, waiting for Fritz 6 or whatever I've downgraded to Fritz 4 (which was fortunately included in the crdom) which does not seem to have any bug whatsoever, has all the main functions, appears to work also more sharply (less burden on the system). I just regret paying double for the most recent program however; had somebody on this list told me of these problems before I would have bought Fritz 4 instead of Fritz 5 (or Rebel -- I owned a copy of chessmachine in the past -- one of the hardware Risc ones -- custumer care was excellebnt -- In one occasion I lost the installation diskette and the sent another copy to me without any expenses in a very short period of time -- Please forgive me for betraying you Ed!).
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